Consumer Conversations for Empathy and Insights

All-in-one online qualitative platform built by insights professionals for insights professionals. We give you the technology and services to have more conversations with more consumers to make more informed business decisions.

We’ve helped dozens of global brands build a full consumer connects program that spans across countries, functions and stages of the customer or product lifecycle.

Discuss.io helps you put the Why into what consumers are thinking at scale. Combining the Voice of the Consumer with customer experience analytics creates true insights.

Discuss.io is a truly global technology and service platform with expertise in enabling consumer conversations in over 100 countries and dozens of languages.

Agencies & consultancies that support brands need a flexible, complete platform to efficiently capture insights from conversations with consumers. Discuss.io meets you where you are whether you need a full suite of services from Recruiting to Translation or just the leading smart video platform - Discuss.io has you covered.

Even with an Agile Process, the product development lifecycle is rife with assumptions and educated guesses. A programmatic approach to connecting with customers across the product lifecycle is critical to reduce risk and increase opportunities for advocacy.

Awareness metrics are vague at best. For professionals working on brand insights, you need a consistent way to get into the heads of consumers about what your brand means to different segments and how to compete in a challenging environment.

The dramatic shift to remote work means remote hiring, performance reviews and team conversations. Generic video platforms like Zoom don’t provide structure, consistency or analytical capabilities across hundreds of conversations.