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3 Ways to Combine Communities with Live Video Qualitative

There is no better combination than peanut butter and chocolate. Salty and sweet join to give…

Discuss Named User Research Leader in G2 Winter Reports 2023

User Research Software Consumer Video Feedback 2022 has been an incredible year of growth in so…

How Our Marketers are Leveraging Discuss to Harness the Power of Customer Insights

“People don’t buy what you do; they buy why you do it.” ― Simon Sinek, Start…

13 Ways to Build Products People Will Buy

How can companies build products that people will buy? To help you build the best products…

How to Build a Business Case for Investing in Qualitative Research Software, Part 2

In Part 1 of our blog post on building a business case for investing in qualitative…

Business Case1

How to Build a Business Case for Investing in Qualitative Research Software, Part 1

Whether you’re part of a consulting organization, agency, or in-house team looking to talk with customers…

How to Create the Best User Research Questions

Even the most advanced product designers can’t always find a clear path to building products that…

What is Customer Perception?

In general marketing terms, customer perception refers to customers’ awareness, their impressions, and their opinions about…

Infographic: Using Customer Feedback for Customer Journey Pain Points

Amid persistent market disruptions and unpredictable consumer behavior, today’s online customer journey is filled with obstacles…

3 Reasons to Capture Customer Feedback on Mobile

Have you ever wanted to launch a large-scale qualitative project with respondents that can join from…

10 Ways to Better Understand Customers to Improve CX

A quality customer experience is key to thriving in a highly competitive market landscape. As Rick…

3 Common Mistakes to Avoid in Qualitative Session Setup

Qualitative research sessions often have a lot of moving pieces even before a session can begin….

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