The Platform

Get Closer to Your Customers with Live Virtual Conversations

Learn more in less time and make better informed decisions with end-to-end qualitative research software designed for interactive virtual focus groups and live interviews.

Watch the Video


Truly Global Recruitment

Your customers are everywhere. You should be too. Our recruitment tools let you bring your respondents or recruit from our global network of online panels and agency partners. 

  • We recruit as commonly across Asia and Europe as we do in America. We also recruit extensively in Africa, South America, India, the Middle East, and Australia 
  • Define screening criteria, review qualified candidates, manage scheduling, and pay respondents all in one place
  • Bring your own respondents and benefit from automated tech checks that ensure a/v compatibility, calendar invites, and scheduling reminders

Learn More About Recruitment


Video Conferencing Built for Insights

This isn’t Zoom. Our proprietary meeting room is built with customer interviews in mind. Screensharing? Of course. But also an interactive whiteboard, built-in translator capabilities, an integrated discussion guide, bookmarking, polling, custom branding, and more. Meeting Room

Effortless Insights

Find insights across interviews, without rewatching hours of videos. 

  • Integrated discussion guides organize responses to the same question across interviews
  • Key Takeaways capture input from team members in the moment
  • Automated video clips bubble up the most important moments from a conversation
  • Easy editing and highlight reels let you tell the story through video
  • Augmented Insights leverages AI to help you find and share key insights quickly


Get Inspired Meeting Room

Built for Teams

The customer experience improves when responsibility is shared. Organize projects into teams and seamlessly share access to your full knowledge bank. A few of our collaboration features:

  • Privacy settings for projects and teams
  • 3 different roles for nuanced permissions
  • Special access for partners outside your organization
  • Easily share videos, clips, and highlight reels
  • One-click data export
Add ons

Services & Features

Services Lists

Screener Writing

Finding the most qualified participants starts with a good screener. When you don't have time, have our team write one for you.

Services Lists

Translation Services

It's no longer optional to understand global consumers. Eliminate language constraints with either simultaneous or consecutive translations.

Services Lists

Discussion Guide

Insights are only as good as the questions you ask. If you don’t have a discussion guide, a professional moderator can write one for you.

Services Lists

Report Writing

Commission a topline, summary, or full report on the findings from your conversations, written by a professional moderator.

Services Lists

Moderation Services

Stakeholders can moderate themselves, request their favorite moderators, or use one of the professional moderators in our network.

Services Lists

Human Transcript

Every session includes automatic transcription at no additional cost. For more nuanced documentation, upgrade to human transcription.

Services Lists

Consent Forms

Upload, edit, assign and manage consent forms and NDA's through our platform. Track signatures and store documents with the Respondent Hub.

Add ons

Services & Features

When you need a helping hand, our in-house project managers and network of professional service providers can put the finishing touches on your research initiative.

Learn More
Request a Demo Today

Get Your Free Trial Today!

Click the button below to sign up for a free trial of Self Captures, our unmoderated feedback tool.

Free Trial

Customer Experience Update