The smart video platform for conversations that count
We’ve hosted over 250,000 people across more than 100 countries on our purpose-built platform for major brands and agencies to efficiently capture insights from consumers, clients and employees.
Much more than just a video platform, Discuss.io is the leading consumer conversation platform that helps business professionals make smarter decisions at a higher velocity.
Trusted by the World's Biggest Brands
Agile approach to understanding customers
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Live Feedback
Have ongoing, exploratory conversations that allow you to probe and clarify in real time.
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Dive Deep
Drill into specific questions where you need more clarity.
Whether you want to talk directly to consumers yourself or hire an expert moderator, we can help.
Product & Services
Quickly and easily have live conversations with customers, clients or employees anywhere in the world
- Purpose-built live video platform for interviewing customers one-on-one and in groups.
- Professional, pre-qualified network of experts to provide moderation, translation and insights reporting services.
- Recruiting available in over 80 countries.
Why Discuss.io?
We are the leading enterprise-level consumer conversation platform trusted by Fortune 100 companies everywhere. Our platform is secure, reliable, and scalable enough to meet any market need.
Security
- ISO 27001 certified and privacy (GDPR) compliant
- Robust access and permission controls
- SSO-enabled
Reliability
- Trusted by some of the world’s biggest brands
- 99.99% site uptime SLA and proactive alerts
- Automated fraud and abuse monitoring
Scalability
- Support for multiple languages ensures geographic consistency
- Operational in 95 countries
- Ideal for global programs
Discuss.io has fundamentally disrupted the way Unilever approaches connecting with consumers and global focus groups. The Discuss.io agile research method provides the elusive trifecta: faster, cheaper and better.
Discuss IO is a great way to understand our consumers on the ground, in our key countries. I have been impressed with how quickly the interviews can be set up, the quality of the recruits and the flexibility of the Discuss IO platform. Discuss IO has been instrumental in helping our global teams reconnect with our consumers and ensure that the voice of our consumers is being heard in meetings!
Our teams are discovering consumer insights faster by taking a more agile approach to research using Discuss.io. Discuss.io’s platform and network of research experts provide a flexible solution that can be optimized for each project.
Discuss.io is an easy tool to get inspired by real consumer feedback. Using Discuss.io, we can first uncover a consumer need, and then find products and ways to fulfil them. Being more consumer-centric will increase the growth of our brands.
Discuss.io made it extremely easy for us to connect with our consumers. Having conversations with these consumers uncovered insights that we would have never discovered through a likert scale and with a speed that isn’t possible in-person.
Resources
See the value of infusing the voice and face of customer in your decision-making
How to Improve Your Conversion Rate Using Qualitative Analytics
KEY TAKEAWAYS: While quantitative analytics provide data points from the customer journey, qualitative analytics will help you understand the...
Infusing the ‘Voice’ and ‘Face of Customer’ Into the Customer Journey Map
Logitech applies its customer journey framework to inform execution efforts on new portable smart speakers, leveraging Discuss.io’s end-to-end smart video...
What is Smart Video? (1:07)
Smart video expands the core function of online video conversations to include workflows, recordings, transcriptions as well as behind the...
Discuss.io Launches Respondent Management Hub to Take Friction (and Spreadsheets) Out of Online Qualitative Research
Leader in consumer insights video technology launches first standalone hub for agencies and DIY brands to bring and manage their...
