Infuse the voice and face of customer into your decision-making
Discuss.io puts the customer at the core of your business. We make it easy to quickly talk to customers at every point in the customer journey, empower employees to take action, and build differentiated brands.
Trusted by the World's Biggest Brands
Agile approach to understanding customers
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Live Feedback
Have ongoing, exploratory conversations and probe and clarify in real time.
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Dive Deep
Drill into specific questions where you need more clarity.
Whether you want to talk directly to customers yourself or hire an expert moderator, we can help.
Product & Services
Quickly and easily have live conversations with customers anywhere in the world
- Purpose-built live video platform for interviewing customers one-on-one and in groups.
- Professional, pre-qualified network of experts to provide moderation, translation and insights reporting services.
- Recruiting available in over 80 countries.
Why Discuss.io?
Fast
Speak with customers within days of initiating a project.
Scalable
Enable all stakeholders to have frequent online conversations with customers easily.
Global
Conduct conversations with customers in over 80 countries.
Discuss.io has fundamentally disrupted the way Unilever approaches connecting with consumers and global focus groups. The Discuss.io agile research method provides the elusive trifecta: faster, cheaper and better.
Discuss IO is a great way to understand our consumers on the ground, in our key countries. I have been impressed with how quickly the interviews can be set up, the quality of the recruits and the flexibility of the Discuss IO platform. Discuss IO has been instrumental in helping our global teams reconnect with our consumers and ensure that the voice of our consumers is being heard in meetings!
Our teams are discovering consumer insights faster by taking a more agile approach to research using Discuss.io. Discuss.io’s platform and network of research experts provide a flexible solution that can be optimized for each project.
Discuss.io is an easy tool to get inspired by real consumer feedback. Using Discuss.io, we can first uncover a consumer need, and then find products and ways to fulfil them. Being more consumer-centric will increase the growth of our brands.
Discuss.io made it extremely easy for us to connect with our consumers. Having conversations with these consumers uncovered insights that we would have never discovered through a likert scale and with a speed that isn’t possible in-person.
Resources
See the value of infusing the voice and face of customer in your decision-making
Save key moments to easily find consumer insights
Video is a powerful way to connect with consumers, but going back through hours of video footage to find important...
Developing A Consumer-centric Organization With Limited Resources
Telenet’s small Insights team increased their impact by enabling marketers to speak directly with consumers...
Discuss.io Overview (1:45)
Learn more about Discuss.io with this short video!...
Discuss.io debuts #206 on the Inc. 5000
We are excited to announce that this year, Discuss.io has made its debut on the Inc. 5000 list...
