Discuss vs. Civicom
Use this guide to help inform your decision as you look for an online qualitative technology partner
Enhance your qualitative research with a video-centric approach
All you need in one platform for both live and asynchronous research with generative AI-powered insights.
Discuss is purpose built for qualitative and is focused on delivering innovation that streamlines your research.
High-quality qual insights
Dedicated to helping anyone, no matter their experience level, execute and deliver high-quality qual insights.
Find out why Discuss is the top video qualitative platform
The G2 '23 Consumer Video Feedback Grid Report is now available, and we're pleased to share that Discuss is leading the way at the top.
Quality of Support
Ease of Use
Likelihood to Recommend
Fantastic experience, highly recommend!
The platform is really easy to use and very intuitive to navigate. The tech support is readily available so anytime a respondent drops off they're there to get them back right away.
I really liked the ability to search through all the transcripts within the platform. This helped me analyze the findings quicker without compromising quality. This platform is easy to use and a real hit with our clients.
Best MR platform out there today
What I like best about Discuss.io is how intuitive it is. Feels like they've thought of everything - and it's very obvious that ti's been designed by and for researchers.
Discuss.io is the perfect one-stop-shop!
I like how easy and accessible the platform is for everyone (our research team + the clients). In addition, the team that backs it is exceptional. The level of service is far and away better than other platforms claiming to do the same.
Why choose Discuss over Civicom?
As of October 2023
|Live Video Research|
|Asynchronous Research||Have to use a separate app|
|Mobile UX||Have to use a separate app|
|Automated Transcripts||Have to use a separate app|
|Highlight Reel Creation||Have to use a separate app|
|Respondent Management||Have to use a separate app|
|Generative AI Capabilities||Beta only access|
|Live Interview Discussion Guide|
|G2 Grid Reports||Leader||Not ranked|
Ready to Get Started?
Talk with a product expert to learn how Discuss help you reach your insights goals.