Discuss vs. Civicom

Use this guide to help inform your decision as you look for an online qualitative technology partner

Users have spoken... Discuss is proud to be a top market research tool!

Enhance your qualitative research with a video-centric approach


End-to-end experience

All you need in one platform for both live and asynchronous research with generative AI-powered insights.


Fast-moving innovation

Discuss is purpose built for qualitative and is focused on delivering innovation that streamlines your research.


High-quality qual insights

Dedicated to helping anyone, no matter their experience level, execute and deliver high-quality qual insights.

Find out why Discuss is the top video qualitative platform

The G2 '24 Consumer Video Feedback Grid Report is now available, and we're pleased to share that Discuss is leading the way at the top.


Quality of Support
Ease of Use
Likelihood to Recommend
Overall NPS
Adriane D
Adriane D

Fantastic experience, highly recommend!

The platform is really easy to use and very intuitive to navigate. The tech support is readily available so anytime a respondent drops off they're there to get them back right away.

Jasmin A
Jasmin A

Amazing platform

I really liked the ability to search through all the transcripts within the platform. This helped me analyze the findings quicker without compromising quality. This platform is easy to use and a real hit with our clients.

Lauren M
Lauren M

Best MR platform out there today

What I like best about Discuss.io is how intuitive it is. Feels like they've thought of everything - and it's very obvious that ti's been designed by and for researchers.

Katie S
Katie S

Discuss.io is the perfect one-stop-shop!

I like how easy and accessible the platform is for everyone (our research team + the clients). In addition, the team that backs it is exceptional. The level of service is far and away better than other platforms claiming to do the same.


Why choose Discuss over Civicom?

As of March 2024

Live Video ResearchCheck IconCheck Icon
Asynchronous ResearchCheck IconHave to use a separate app
Mobile UXCheck IconHave to use a separate app
Automated TranscriptsCheck IconHave to use a separate app
Highlight Reel CreationCheck IconHave to use a separate app
Respondent ManagementCheck IconHave to use a separate app
Generative AI CapabilitiesCheck IconCheck Icon
Automated ClippingCheck IconX Icon
Live Interview Discussion GuideCheck IconX Icon
Pre-Recorded ResearchCheck IconX Icon
G2 Grid ReportsLeaderNot ranked

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