Discuss vs. UserTesting

When comparing market research tools, use this guide to see the value of using Discuss.

Get more out of your insights technology with a solution built for video qualitative research.

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Path Forward

Discuss has a clear vision for our future with a 9.4 rating for product going in the right direction compared to some uncertainty with UserZoom acquisition. 

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Global Reach

Scale your research to meet your customers across the globe in over 100+ countries on an easy to use platform with comprehensive translations services.

Share Icon

Easy to Share

Get more people involved in research. Easily share recordings, highlight reels and key findings with stakeholders and clients.

Why choose Discuss over UserZoom?

As of March 2024

FeaturesDiscussUserZoom
Live Video IDIsCheck IconCheck Icon
Asynchronous ResearchCheck IconCheck Icon
Mobile & Desktop Screen SharingCheck IconCheck Icon
Automated TranscriptsCheck IconCheck Icon
Meeting Room PollingCheck IconX Icon
Generative AI CapabilitiesCheck IconX Icon
Pre-Recorded ResearchCheck IconX Icon
Focus GroupsCheck IconX Icon
Sentiment Analysis Check IconX Icon
Global Recruitment100+ Countries14 Countries

See why our users love Discuss

The G2 2024 Report on Consumer Video Feedback is out! Users have spoken and Discuss is proud to be a leader.

Adriane D
Adriane D

Fantastic experience, highly recommend!

The platform is really easy to use and very intuitive to navigate. The tech support is readily available so anytime a respondent drops off they're there to get them back right away.

Jasmin A
Jasmin A

Amazing platform

I really liked the ability to search through all the transcripts within the platform. This helped me analyze the findings quicker without compromising quality. This platform is easy to use and a real hit with our clients.

Lauren M
Lauren M

Best MR platform out there today

What I like best about Discuss.io is how intuitive it is. Feels like they've thought of everything - and it's very obvious that ti's been designed by and for researchers.

Katie S
Katie S

Discuss.io is the perfect one-stop-shop!

I like how easy and accessible the platform is for everyone (our research team + the clients). In addition, the team that backs it is exceptional. The level of service is far and away better than other platforms claiming to do the same.

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Users have spoken... Discuss is proud to be a top market research tool!

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Badge showing "Spring 2025" and "Best Results" with a G2 logo in the top right corner.
G2 badge displaying "Spring 2025" and "Best Relationship" with a red G2 logo in the top right corner.
Badge displaying "Spring 2025" and "Best Usability" with a G2 logo in the corner.
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2024 APPEALIE Overall SaaS Award in Analytics + Business Intelligence category
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Ready to unlock human-centric insights?

Talk with an expert to learn how Discuss can help you reach your insights goals.