From Interviews to Next Gen Insights

Our suite of AI-powered tools help you discover, extract and share critical insights from customer conversations quickly and with ease.

Insights Laptop
Automatically find specific tags and themes in uploaded videos.

Auto-generate clips based on keyword tags

No more scrubbing hours of videos to find clips associated to specific keywords. Use our video organization, editing and sharing capabilities to make the most out of your project video library.

Leverage our theme finding capabilities to scan any video uploaded to your Discuss project, whether from a live interview or an uploaded Zoom, Teams, or other interview platform. Auto-generate clips based on keywords or tags that you create!

Learn how Augmented Insights’ AI-enabled capabilities work in five easy steps.

Saving 'aha' moments has never been easier

Our Saved Moment feature captures 30 seconds of magic during your video interviews, but you may save dozens (or hundreds) of clips during a project. Our real-time tagging feature helps you organize clips around recommended, pre-built or on-the-fly tags. This feature also works with any videos you upload from any source into the project as part of your CX Collection.

Observers and moderators can both tag the saved moments in the meeting room and our tag explorer helps you filter and find the clips that tell the story you want to tell. Clients using tags cut their insights generation time in half and actively share many more clips.

Tag a Saved Video Moment
Genie AI Assist Graphic

Genie, Your Generative AI Assistant

Genie is the cornerstone of next gen insights, accelerating qualitative research worldwide by helping you spend less time on labor-intensive tasks and making your whole team look like geniuses – working smarter, better, and faster.

Streamline your workflows, scale initiatives effortlessly, and prioritize human-centricity in your global research endeavors as Genie delivers project-level composite summaries, themes, and instant session summaries. Access insights in a click and turn weeks of effort into minutes.


Theme Finder

Auto-generate video clips from any video uploaded to the Discuss platform based on pre-selected or new keyword tags.


Saved Moments

A click of the Save Moments button captures 15 seconds before and after that moment as a clip and stored in your recordings for later.


Word Cloud

We use the tags from saved moments and theme finder video clips to create word cloud visual to highlight more important keywords.


Sentiment Analysis

Our AI driven sentiment analysis assigns a positive, negative, neutral or mixed tag to the saved moment video clips.


Automatic Transcription

We use Natural Language Processing (NLP) - a form of artificial intelligence - to render a machine transcription within an hour of the end of the interview.

Instant Insights Features

A growing suite of tools to help you discover, organize and share insights from consumer conversations more quickly.

Shareable Highlight Reels



GenAI-Powered Automatic Clip Extraction

Discuss’ GenAI Assistant, Genie, automatically extracts key moments to support your research summaries.

Genie Quotes


Customize Your Clips

Further customize your Genie-generated clips to meet your research needs and highlight insights that speak to your objectives.

Highlight Reel Being Edited


Custom Highlight Reel Creation

Create a custom highlight reel with your Genie-generated clips, saved moments, and any other clips from your project to inform your research decisions.

Ready to Get Started?

Talk with a product expert to learn how Discuss can help you reach your insights goals.