Innovation Driving Next Gen Insight
We believe in the transformative impact of people’s experiences, recognizing their critical role in fostering empathy and human centricity.
Trusted by the leading Market Insights, CX, and UX professionals worldwide, Discuss goes beyond data points, delivering in-depth insights in real-time and transforming customer relationships.
Our Vision
Giving voice to people’s experiences to drive next gen insights and outcomes
When we amplify the ‘voice of the customer,’ at the heart of what we do is to connect people and their experiences to organizations. From rich, in-depth insights comes inspiration and a new level of understanding that can inform decisions at every level.
Today, organizations are being evaluated by their impact on people’s lives — whether by company values, sustainability goals, or more importantly, their capacity for empathy. We believe that truly listening, understanding and valuing customers' experiences is critical for empathy and customer-centricity.
Our Leadership
The visionaries behind Discuss dream big and break barriers.
Empathize
We put empathy at the forefront of everything we do internally and externally. We seek to deeply understand, we assume positive intent, and we consider other perspectives in our approach towards our customers, our work, and each other.
Collaborate
We know we work best when we work together - we’re a team of incredible people and everything we do is made better by shared perspectives. We collaborate to innovate, to find the idea or angle we couldn’t see on our own, and we delight in each other’s ideas and successes.
Obsess
We focus on our customers unwaveringly and with intent. We work tirelessly to solve their problems - the ones they know they have and the ones they didn’t see coming. Our deep customer connections enable us to lead where others follow, and to provide a truly unparalleled customer experience.
Out Innovate
We’re never comfortable, even when we’re at the top. We don’t just innovate, we out innovate everyone around us. We look for the better, smarter, faster, more efficient and genuinely mind blowing in all that we do.
Excel
Great isn’t good enough. We want to be truly excellent in everything we do, and we hold ourselves and each other accountable, with compassion and an eye towards helping each other, for work and outcomes that are anything less.
Careers
Discuss looking for talented people to help us change the market research industry. Learn more about our career opportunities and what makes Discuss a fantastic place to work!
"I love the team culture at Discuss. I know that someone always has my back and is willing to step in to help if I need it. I am happy to do the same for them. We're all in this together!"
- Luciana Rozenbaum, Director of Professional Services
“At Discuss, I have so much opportunity to learn and grow. It truly feels like everyone from the top down is all working towards the same goals and finding ways to respect each others’ process in getting there.”
-Jill Postoak, Director of Marketing
"I love working at Discuss because of the endless learning opportunities that constantly help me grow and improve. In addition, partnering with great colleagues to serve a variety of customers, from small agencies to big enterprises, keeps every interaction unique and exciting."
- Eduardo Ramirez, Data Protection Officer and In-House Legal Counsel
"Being a part of the Discuss team is quite a rewarding experience! Everyone works together seamlessly to not only provide our clients with the best products and services, but with a constant focus on individual improvement and team growth. When you work at Discuss, you can be confident that everyone is invested in your success!"
- Jen Czahur, Support Services Manager
"Working at Discuss has been incredibly rewarding because I feel supported in my growth, empowered to tackle challenges, and have the freedom to create impactful solutions."
- Amy Ramsay, Director of Engineering
Ready to Get Started?
Talk with a product expert to learn how Discuss can help you reach your insights goals.
