Customer Insights for Growing and Global Brands

Connect with consumers in a consistent, organized and effective way – across the organization, through the entire customer journey and around the world.

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Customer-centric insights at scale

Build a truly customer-centric organization with a single platform that makes consumer conversations easy, fast and effective. Leverage our platform to connect and empathize with your customers by centralizing the multiple tools and steps required to setup, execute, evaluate, and scale qualitative research.

Trusted by the world’s most innovative global brands

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Democratize research

Every single function in your organization that touches target buyers or users: from research, customer service, marketing, to development can benefit from customer conversations.

Here's a few examples of how to leverage Discuss:

  • Customer engagement initiatives: Hold ongoing attitudinal analysis sessions, or regular “sanity checks" with customers
  • Empathy-building and understanding: Listen to diverse opinions from people at various stages for deeper understanding
  • Entering new markets: Connect at a local level for relevant branding, marketing & communications with our global team
  • Product innovation: Gain quick UX feedback throughout the iterative development process to meet the sprint deadlines
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Project Management


Screener Writing


Moderation Services


Report Writing


Discussion Guide


Translation Services


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Leave it to Discuss Experts

Our suite of professional services will support you at every research stage.

Ready to Get Started?

Talk with a product expert to learn how Discuss can help you reach your insights goals.