Getting More Consumer Closeness with Reckitt Benckiser

 

Through the pandemic, market research and consumer behavior changed — consumer closeness seemed more difficult than ever. Sai Pisipati, Global Consumer Insights & Analytics Manager at Reckitt Benckiser, recognized this, and found the right tools to overcome these barriers with Discuss.io, the people insights platform he needed for:

  • Concept & product development
  • Brand validations
  • Consumer user experience

Discuss.io offered more flexibility to directly engage with consumers, as well as agile research approaches that resulted in more consumer closeness and opportunities to empathize with consumers.

Learn how Reckitt Benckiser earned a permanent seat at consumers’ window with Discuss.io.

Sign Up for our Newsletter

Related Customer Stories

How Haleon Got Legal, Regulatory, and Finance Talking Directly to Consumers

“Once they did their first consumer connect and talked to a real consumer, they all walked out amazed and inspired,…

The New Research Contract

The New Research Contract: How Marketing and Insights Move Faster Together Based on qualitative research with 20 senior marketing leaders,…

Research that Never Sleeps: How Reckitt Nutrition is Rethinking Consumer Intelligence

Most research doesn’t have a reach problem. It has an access problem. Studies get completed, reports get filed, and the…