Live tech support
Concentrate on your research while our live tech support ensures every conversation runs smoothly.
Professional Services
End-to-end qualitative research support
Beyond the technology, we understand you sometimes need additional help to execute qual. From project management and recruitment to screener writing and report creation, access services that support the entire research lifecycle.
Qualitative research support from start to finish
Project management
Add peace of mind with a dedicated project manager, allowing you to focus on delivering insights, not the logistics.
Global recruitment
Connect with your target audience in 100+ markets in as quick as 72 hours for both live and auto-moderated research.
Subject matter experts across the research lifecycle
Screener writing
Discuss’ Subject Matter Experts collaborate with your team and leverage screener best practices to find the right audience every time.
Discussion guide
Insights are only as good as the questions you ask. If you don’t have a discussion guide, our team can write one for you.
Moderation & report services
Depending on your project’s needs, you can commission a moderator and a topline, summary, or full report on the findings from your conversations.
Services to unlock global market insights
Human transcription
Access automatic transcription at no additional cost for every project. For more nuanced documentation, upgrade to human transcription.
Translation services
Overcome language barriers with our simultaneous or consecutive translation services for global research.
I use Discuss anytime we have online groups or IDIs. It's so easy to use and even intuitive for clients who haven't used it before. Nothing to download or account to create. As a moderator, I can show any stimuli (images, video, etc.) easily or I can share my screen to go through a website, Figma, or anything along those lines.
Sandra Ferris
Qualitative Director, Human8
