Assess, learn, and refine with package and message testing

Capture reactions to your messaging and packaging to ensure they resonate with your target audience, connecting your brand story with what your customers care about.

Group 3085664447

Trusted by the world's most innovative brands and agencies

Talkshoppe, Discuss customer for global consumer insights research
Quadrant, Discuss customer for global consumer insights research
Hawkpartners, Discuss customer for global consumer insights research
BuzzBack, Discuss customer for global consumer insights research
Telenet, Discuss customer for global consumer insights research
Pernod Ricard, Discuss customer for global consumer insights research
Mondelez, Discuss customer for global consumer insights research
Suntory, Discuss customer for global consumer insights research
Human 8, Discuss customer for global consumer insights research
Escalent, Discuss customer for global consumer insights research

ways to use

Capture market insights that inform business strategies

Messaging

Competitive analysis

Test your messaging against competitors to identify unique selling props and refine your positioning.

Messaging-1

Evaluate pack designs

Present packaging concepts to identify designs that attract attention and effectively convey your brand.

Key message

Measure message recall

Evaluate participants' recall of key messages after exposure to identify what sticks and improve retention.

Browse_Activity

Explore package usability

Gather insights on packaging usability to ensure designs are easy to open, use, and understand for improved CX.

Create messaging and packaging that hits the mark, every time

Gain a deeper understanding of your customers to craft strategies that drives purchase intent.

Illustration of a video call between two people in separate windows, each with video and microphone icons. One person has dark hair in a bun, and the other has short white hair.

Flexible research methods

Your team can gather feedback anytime, anywhere with the ability to conduct human-led interviews, collect self-paced feedback, or upload past research recordings to the platform.

Illustration of a woman interacting with a smartphone. The phone displays a winking emoji giving a thumbs-up. Speech bubbles appear around the woman.

Instant AI-powered analysis

Leverage Discuss' AI assistant, Genie, to extract key themes, identify user needs, and get answers to your specific research questions with tailored insights for deeper analysis.

Illustration of a virtual meeting on a computer screen displaying nine participants in colored squares. A plant and a steaming mug sit beside the monitor on a purple background.

Global insights hub

Anyone across your global organization can access consumer interviews and insights, using them to address business questions and inform strategies.

Illustration of a person running with a net, attempting to catch flying light bulbs with wings, symbolizing ideas.

Tailored solutions for your research goals

Whether you prefer to take the lead or need more of a helping hand, our solutions are designed to meet your team exactly where you are.

Teams

Package and message testing tools for every team

Customer Story

"Discuss brought us directly into our consumers' homes, providing us with insights we never could have imagined. For the first time in two years since the pandemic, we were able to see consumers interact with our products firsthand."
A person wearing glasses and a hoodie smiles in a video call. Text on the right reads:
Play Video