Helping Marketers Understand Global Consumers
Video Conversion Platform for Online Market Research
Helping Marketers Understand Global Consumers
Live Conversations

We help marketers understand global consumers. enables brands to discover actionable insights and build consumer closeness at scale. We help you to find the right consumers, have live conversations and share learnings across your organization.

Our Clients

Consumer Insights

Agile approach to understanding consumers

  • End-to-End Research

    Professionally moderated projects, including global recruiting, discussion guides and reports.

  • Consumer Connects

    Self-moderated, empathy-building conversations at scale with consumers recruited around the world.

We always provide project management and tech support to make all your discussions seamless and actionable.

Translation Services
Report Writing
Human Transcription
Screener Writing
Moderation Services
Discussion Guide
Product & Services
What we do

Product & Services

Screener Writing
Discussion Guide
Human Transcription
Product & Services
Moderation Services
Translation Services
Report Writing

Quickly and easily have live conversations with global consumers using our research technology and professional services

  • Purpose-built live video platform for interviewing consumers one-on-one and in groups.
  • Professional, pre-qualified network of experts to provide moderation, translation and insights reporting services.
  • Recruiting available in over 160 countries.



Speak with consumers within days of initiating a project.


Enable all stakeholders to have frequent online conversations with consumers easily.


Conduct conversations with consumers in over 160+ countries. has fundamentally disrupted the way Unilever approaches connecting with consumers and global focus groups. The agile research method provides the elusive trifecta: faster, cheaper and better.

Stan Sthanunathan
SVP, CMI - Unilever

Discuss IO is a great way to understand our consumers on the ground, in our key countries.  I have been impressed with how quickly the interviews can be set up, the quality of the recruits and the flexibility of the Discuss IO platform.  Discuss IO has been instrumental in helping our global teams reconnect with our consumers and ensure that the voice of our consumers is being heard in meetings!

Mariline Alsuar-Dean

Our teams are discovering consumer insights faster by taking a more agile approach to research using’s platform and network of research experts provide a flexible solution that can be optimized for each project.

Oliver Roberts
Brand & Marketing Performance Lead - GSK is an easy tool to get inspired by real consumer feedback. Using, we can first uncover a consumer need, and then find products and ways to fulfil them. Being more consumer-centric will increase the growth of our brands.

Caroline Verkest
Senior Market Researcher - Telenet made it extremely easy for us to connect with our consumers. Having conversations with these consumers uncovered insights that we would have never discovered through a likert scale and with a speed that isn’t possible in-person.

Christiane Lippert
Global Marketing Head - Lycored
Pulse of the industry


Learn more about innovation within the world of consumer closeness and insights

View Our Resources
Case Studies

Save key moments to easily find consumer insights

Video is a powerful way to connect with consumers, but going back through hours of video footage to find important...

Case Studies

Developing A Consumer-centric Organization With Limited Resources

Telenet’s small Insights team increased their impact by enabling marketers to speak directly with consumers...

Video Overview (1:45)

Learn more about with this short video!...

Press debuts #206 on the Inc. 5000

We are excited to announce that this year, has made its debut on the Inc. 5000 list...

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What’s blocking you from actionable insights and scaled consumer closeness? We believe it all starts with a conversation.

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Customer Experience Update