Discuss vs. UserZoom

When comparing market research tools, use this guide to see the value of using Discuss.

Get more out of your insights technology with a solution built for video qualitative research.


Path Forward

Discuss has a clear vision for our future with a 9.4 rating for product going in the right direction compared to some uncertainty with UserZoom acquisition. 


Global Reach

Scale your research to meet your customers across the globe in over 100+ countries on an easy to use platform with comprehensive translations services.

Share Icon

Easy to Share

Get more people involved in research. Easily share recordings, highlight reels and key findings with stakeholders and clients.

See why our users love Discuss

The G2 2023 Report on Consumer Video Feedback is out! Users have spoken and Discuss is proud to be a leader.

Quality of Support
Ease of Use
Likelihood to Recommend
Overall NPS
Adriane D
Adriane D

Fantastic experience, highly recommend!

The platform is really easy to use and very intuitive to navigate. The tech support is readily available so anytime a respondent drops off they're there to get them back right away.

Jasmin A
Jasmin A

Amazing platform

I really liked the ability to search through all the transcripts within the platform. This helped me analyze the findings quicker without compromising quality. This platform is easy to use and a real hit with our clients.

Lauren M
Lauren M

Best MR platform out there today

What I like best about Discuss.io is how intuitive it is. Feels like they've thought of everything - and it's very obvious that ti's been designed by and for researchers.

Katie S
Katie S

Discuss.io is the perfect one-stop-shop!

I like how easy and accessible the platform is for everyone (our research team + the clients). In addition, the team that backs it is exceptional. The level of service is far and away better than other platforms claiming to do the same.

Why choose Discuss over UserZoom?

As of May 2023

Live Video ResearchCheck IconCheck Icon
Unmoderated FeedbackCheck IconRequires adding another product
Upload Pre-Recorded VideosCheck IconCheck Icon
Automated TranscriptsCheck IconCheck Icon
Observer BackroomCheck IconCheck Icon
Generative AI CapabilitiesCheck IconX Icon
Uploaded Pre-Recorded VideosCheck IconX Icon
Consent FormsCheck IconX Icon
Pre-Work for LiveCheck IconRequires adding another product
Live Support Check IconRequires changing to Intervu
G2 Grid ReportsLeaderLowest in customer satisfaction and niche

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