Understand Users’ Mobile Experience

Understanding the mobile user journey is critical when it comes to providing better customer and user experiences. See how your audience is interacting with your site in real time and gain invaluable user feedback.

See taps, scroll, pinch, zoom in mobile screen share app
MSS-Discussion-Guide-open-700x540-1

Integrated with our People Experience Platform

Our mobile screen share capability is an extension of the Discuss platform. This means that all of the pre-, during and post-session features we’ve built are part of the Mobile UX interview. See and hear the user, record and translate the conversation, and share clips with your team.

Tools to meet every challenge

Whether you are trying to understand if a mobile prototype “works,” identify navigation issues with your mobile app, or understand why consumers are selecting your competitors over your product on Amazon, our mobile UX tools can help you see what you’ve been missing.

MSS Mobile

How mobile screen sharing works

MSS-iTunes-Store-March-2021
Product-Page_WPicon_Mobile-Ready

01

Download App

Respondent downloads app for free from iOS iTunes or Google Play stores for free.

Meeting-Room-Respondent-POV-FG3-QR-code
Product-Page_WPicon_Privacy-by-Design

02

Enter Secure Code

The respondent can either enter a unique code for the interview session, or scan a QR code when entering — this prompts them to download the app and enter the meeting room directly.

Meeting-Room-Respondent-POV
Product-Page_WPicon_Professional-Services

03

Share Mobile Screen

The moderator allows the respondent screen to be shared in the meeting room and the mobile experience interview continues.

How to leverage mobile experience research

See how our clients are succeeding with Discuss.io

Play Video

Ready to Get Started?

Talk with a product expert to learn how Discuss can help you reach your insights goals.

discuss_io-self_captures-700x540