Discuss Joins the Science of CX Podcast
Discuss Co-Founder and Chief Strategy Officer Jim Longo joins Science of CX Podcast host and CX Connoisseur Steve Pappas.
Jim Longo and Steve Pappas talk about the evolution of qualitative market research and how it has developed into an indispensable customer support tool. By paying attention to emotions, brands can make better decisions by involving the customer in the product and service-making process.
Sign Up for our Newsletter
Related Articles
Discuss Launches New AI Interview Solution “Discuss Now”
Helping Global Teams React Faster to Market Shifts with Real-Time Insights Seattle, WA – May 29, 2025 – With global…
Helping Global Teams React Faster to Market Shifts with Real-Time Insights Seattle, WA – May 29, 2025 – With global…
Discuss in Forbes – How AI Is Helping People Speak Honestly About Healthcare Experiences
Discuss Co-Founder and Chief Strategy Officer, Jim Longo in Forbes Healthcare companies have a truth problem—a human understanding problem. People don’t…
Discuss Co-Founder and Chief Strategy Officer, Jim Longo in Forbes Healthcare companies have a truth problem—a human understanding problem. People don’t…
See Discuss’ CGO Adam Mertz speak at the MarTech Conference 2025
A Growth Game-Changer: The GenAI Agent Approach to Market Insights Tuesday, March 25th3:10PM ET / 12:10 PT Marketing teams thrive—or…
A Growth Game-Changer: The GenAI Agent Approach to Market Insights Tuesday, March 25th3:10PM ET / 12:10 PT Marketing teams thrive—or…