Discuss Blog

Exclusive news and information about insights & analytics, user experience (UX), customer experience (CX), and more.

Search
Blog Categories

3 Common Mistakes to Avoid in Qualitative Session Setup

Clarissa is a product manager of an airfare booking app. Her role requires her to discover…

3 Key Takeaways from “Rethinking the Agile Manifesto for Research” Webcast

In the recent webcast, “Rethinking the Agile Manifesto for Research – And How to Put Experience…

Making the Consumer Part of Your Innovation Team

Often, when we think about the customer, we think of them only in their roll at the end of the process…

10 Ways to Stand Apart from Other Market Research Agencies

Gaining new clients, and continuing to communicate your agency’s value to current ones, can be a…

4 Reasons to Use Pre-Work to Optimize Live Conversations

We all know the feeling: short on time and needing to hold multiple qualitative sessions under…

Discuss Addresses Top Pain Points for Teams at UXDX USA

In late May, members of the Discuss Product and Sales teams attended UXDX’s New York conference, aimed…

In-Home Usage Testing: Everything You Need to Know

Imagine you’re a market researcher for a company that produces a best-selling wireless bluetooth speaker. Your…

What are Market Research Tools? 

But first…what is market research? Market Research (MRX) refers to the process of gathering intelligence about…

How the Insights Industry Earned Its Seat at the Table: Getting to the Nitty GRIT-ty with Greenbook’s Leonard Murphy

Discuss Co-Founder and Chief Strategy Officer Jim Longo virtually sat down to interview Leonard (Lenny) Murphy,…

Customer Experience Software: Explained

Customer Experience (CX) software is a set of online tools and services that are used to…

What is Asynchronous Video?

Asynchra–wha? Asynchra–who? What is Asynchronous Video? Basically, it includes any video-based recording that is not live-streamed…

10 Ways to Improve Your Brand Perception with Customer Feedback

How can you leverage customer feedback to improve your brand perception?  To help you leverage customer…

Get A Free Trial of Self Captures!

Click the button below to get a free trial of our unmoderated feedback tool, Self Captures.

Sign Up
discuss_io-self_captures-700x540