Countless brands talk about customer centricity as being a part of their culture, and that trend…
“I just want to talk to a customer” — Having used video conferencing tools like Skype…
As you plan for 2018, it can be challenging to develop strategy that puts the consumer first…
Discuss.io Founder, Zach Simmons, recently published an article with The Marketing Society. In it, Zach discusses how access to data, both quantitative and qualitative, about consumers’ behavior has traditionally been limited by departmental silos. The voice of the consumer has long…
