Insights

3 Steps to Faster Insights

Same-day deliveries and two-day shipping have changed our expectations as consumers. Just as we expect our essentials or last-minute gifts…

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3 Common Mistakes to Avoid in Qualitative Session Setup

Qualitative research sessions often have a lot of moving pieces even before a session can begin. Take, for example, a…

Illustrated roadmap depicting stages of research: "Research Setup," "Collect Feedback," and "Uncover Insights," with tasks like interview coordination, tech checks, and sharing insights.

3 Key Takeaways from “Rethinking the Agile Manifesto for Research” Webcast

In the recent webcast, “Rethinking the Agile Manifesto for Research – And How to Put Experience at the Center,” Forrester…

Four people on stage participate in a panel discussion titled "Embedding a Human-Centred Design Culture" at the UCDX event. A screen displays names and companies associated with the panel.

Discuss Addresses Top Pain Points for Teams at UXDX USA

In late May, members of the Discuss Product and Sales teams attended UXDX’s New York conference, aimed at Product, UX, Design…

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10 Ways to Improve Your Brand Perception with Customer Feedback

How can you leverage customer feedback to improve your brand perception?  To help you leverage customer feedback to improve your…

Qualitative interview platform with insights

5 Tips for Optimizing Results with Discuss 

The Discuss People Experience Platform has added a lot of capabilities over the past decade that help turn experiences into…

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Discuss’s Jim Longo looks back at 2021 and at the road ahead in 2022

Just a few years into the 2020’s and the decade is proving to be more unpredictable than ever for market…

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Teams and Discuss: The New Way to Extract More Insights in Less Time

What do a product manager at a global entertainment company, a small customer experience team at an e-commerce platform, and…

Illustration of two people on a video call, each in a separate screen window, with microphone and camera icons visible.

Zoom and Discuss: The New Way to Extract More Insights in Less Time

What do a product manager at a global entertainment company, a small customer experience team at an e-commerce platform, and…

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Get Pinpoint Accurate Personas Using Qualitative Research

Whether you need to understand a user base for a go-to-market strategy or are looking to build customer awareness across…