Consumer Centricity

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Human Centricity on the Rise: ​​Navigating the New Era, Part 2

Explore the strategies driving success as global leaders prioritize human centricity in future-proofing consumer insights In…

Human Centricity on the Rise: ​​Navigating the New Era, Part 1

Unpacking the 2024 GRIT Insights Practice Report: Key Takeaways and Trends for Qualitative Research The consumer…

The Empathy Gap: Why Failing to be Consumer-Centric is Losing You Customers (And Money)

Bain & Company found that organizations that effectively implemented consumer-centric strategies outgrew their market competitors by…

Make Products People Love: Top 5 Ways to Build a Customer-Centric Product Development Cycle

Enhancing Innovation through Consumer-Centric Insights In an effort to create products that people love, many product…

Human centricity in research is the practice of placing the needs, preferences, and experiences of consumers at the forefront of research initiatives

Redefining Empathy: 5 Strategies to Drive Human Centricity with Qualitative Research

Overcoming Traditional Qualitative Research Challenges with Next Gen Solutions Human centricity is crucial for businesses, prioritizing…

Making the Consumer Part of Your Innovation Team

Often, when we think about the customer, we think of them only in their roll at the end of the process…

From Observation to Insight to Strategy: The Evolution of Innovation

Many people think that innovation starts with the proverbial “big idea,” the imaginary bulb that lights…

Impact of Corona Virus on marketing

The COVID-19 Impact on Customer Relationship Marketing

The coronavirus pandemic has upended life as we know it – for now. It has brought…

The Organizational Benefits of Practicing Customer Empathy

In our personal relationships, the role of empathy is clear. The best relationships are founded on…

Democratizing Market Research: How Consumers Can Participate in the Brand Experience

As consumers evolve, they have begun making purchasing decisions not just for themselves, but based on…