Humanizing Data: Next-Gen Insights and GenAI for Consumer-Centric Empathy
From the Corporate Researchers Conference (CRC) | September 2024
Explore the future of consumer empathy with Tyler Converse, Global Manager of Consumer Insights at Suntory Global Spirits and Jim Longo, Co-Founder and Chief Strategy Officer of Discuss.
Learn how Suntory Global Spirits is spearheading a new era of unlimited research using best-in-class technologies and GenAI tools, elevating the consumer voice to drive business decisions.
In this session, Tyler shares insights into Suntory’s innovative consumer empathy program, emphasizing the importance of getting to know customers as people first, consumers second. Discover actionable strategies for bringing the consumer voice to the forefront of all business decisions, scale human centricity globally, and transform your approach to consumer understanding.
Sign Up for our Newsletter
Other Videos
Nestle’s Innovation Journey: How Consumers Play an Invaluable Role
How do you empower marketers, product managers—even non-researchers—to connect directly with consumers and embed real customer voices at every stage…
How do you empower marketers, product managers—even non-researchers—to connect directly with consumers and embed real customer voices at every stage…

Research Reinvented: How to Master GenAI and Ensure You’re Not Left Behind
The rules of market research have been rewritten and teams that don’t adapt are being left behind. Traditional approaches can’t…
The rules of market research have been rewritten and teams that don’t adapt are being left behind. Traditional approaches can’t…

Seduced by Data, Ghosted by Emotion: Rekindling Human Intimacy in the Age of AI
From the Quirk’s New York Event | July 2025 As AI-driven solutions rapidly evolve within the qualitative research landscape, the…
From the Quirk’s New York Event | July 2025 As AI-driven solutions rapidly evolve within the qualitative research landscape, the…