Pages
- Free Trial
- Book Bill
- Privacy Policy
- Home OLD
- Book David Frank
- Book James
- Solutions
- Product
- Thank You - Contact Us - Sales
- Resources
- Thank You - Contact Us - Other
- Blog
- Checkout-Result
- Products
- Thank You - Product Feedback
- Company
- Payment
- Discuss.io Product Tour Video for L'Oréal
- Platform
- Thank You - Book a Demo
- Success
- Ebook: Business Impact of Empathy
- Kick off your next project
- Terms of Service
- Cookie Policy
- Recharge
- Canceled
- Master Moderating
- Thank You - Intercept
- Get Started
- Thank You - Book a Demo - MR
- Product Updates
- Thank You - Book a Demo - HR - Recruiting
- Thank You - Download Video Interview Guide - HR - Recruiting
- Contact
- Quote Success
- Home
- Voice of Customer
- Book Jim
- CX eBook
- Unilever
- Get Started - Interceptor Interest
- Accounts Payable
- Thank You - Free Trial
- CX Ebook
- Thank You - Ebook
- Why Successful CX is about Reclaiming the Human Touch
- Password Protected Example
Posts
- Discuss.io Announces New Whiteboard Screenshot Feature
- The Audio/Video Issues with Chrome 54
- Rolling out consumer closeness at Telenet
- 10 Language Blunders That Would Have Been Avoided With Market Research
- Feature Series: Video Conferencing
- Our Very Own, Jim Longo, Speaking at QRCA
- Discuss.io Announces New Dial In Feature
- Start Projects Faster: New Price Estimator & Booking Form
- Feature Series: Whiteboard
- Telling Our Story - Unveiling an All New Discuss.io
- Feature Series: Finding and Sharing Quotes
- Getting Started with Discuss.io: From Quote to Completion
- Putting the Person into E-Commerce Personalization
- Feature Series: Phone Bridge
- Feature Series: Programmatic Recruiting
- 2017: A Year for Growth
- Discuss.io Announes New Badge Features
- Private Eyes: Discuss.io Announces Observer Notifications
- Discuss.io Gets Better! New Overview Experience for Easier Project Management
- Breaking the Barriers: Uniting an International Team
- Improving Organization within the Discuss.io Platform
- Discuss.io Nominated for “Best New Technology” at MRMW
- Discuss.io at IIeX EU: Recap and Reflection
- Not Just a Fad: Top Three Trends in Market Research for an Innovative Future
- Discuss.io Featured in 2020 GRIT Report
- Connecting with Consumers Online, Globally
- The COVID-19 Impact on Customer Relationship Marketing
- Customer Experience Management
- Why can't I see you?
- In Good Company: Discuss.io is in the GRIT Top 50 Supplier List
- All systems are go: Discuss.io releases new tech check
- DIY ≠ Do it Alone
- Is Facebook’s New Video Chat Product Good for Competitors like Zoom and Discuss.io?
- Sharing is Caring
- Culture needs data, data needs culture
- Moving on up
- The Sun Never Sets on Discuss.io
- Dismantling the Notion of the Business as a “Machine”
- What does it mean for a global supplier to have “skin in the game?"
- Silos be gone! Democratizing the Voice of the Consumer
- The Fallacy of the “Fanboy” as your path to Consumer Insight
- It all started with a conversation
- Customer Empathy: Critical to the Goal of Consumer-Centricity
- What is design thinking and why should I care about it?
- Stories speak louder than spreadsheets
- People behave predictably... until they don't
- Social Media: A Wealth of Information
- Let’s Stop Demonizing DIY Market Research
- Keep it in the family: Disrupting yourself before someone else does it for you
- Consequences of a strained research ecosystem
- Are you on a first-name basis with your consumer research data
- Introducing Private Chat - Your New Best Friend
- Do It Like a Pro: Tips for Effective Web Conferencing
- Social Media: Yes, Their Opinions Count
- Qualitative Research vs Quantitative Research
- In-home testing
- Target Market Analysis: The New Religion
- Need Target Practice? Let Precision Heat Maps Give You a Hand
- This Year, Resolve to Make a Habit Out of Conversations with Customers
- New to focus groups? Try these tips.
- Qualitative Research - Relevant in the era of Big Data?
- Top Five Tips: Qualitative Market Research for Startups
- Discuss.io Receives ISO 27001:2013 Certification
- Get the Feedback You Really Need and Create a Media Storm
- When It Hits You Where It Hurts, or Doesn't: Feedback Analytics Help
- Detailed Demographics: Think They Don't Matter? Think Again
- Why is everyone talking about Jobs-To-Be-Done?
- Conducting Online In-depth Market Research Interviews on a Budget
- Customer Centric Market Research: Why it's still important to talk to your customer
- How to get the most out of online conversations (Guest Blog)
- Time to Brush Up on Your In-Depth Discussion Skills?
- Communication is key: Stay close to customers today to stay relevant tomorrow
- How to Conduct a Qualitative Research Project in 48 Hours
- ClipMaker- Qualitative Research Analytics Tool Released
- Discuss.io gets a fresh coat of paint
- 5 Tips for Online Qualitative Market Research
- How Small Businesses Can Find Direction with Focus Groups
- Fueling your strategy with more than just assumptions
- Democratizing Market Research: How Consumers Can Participate in the Brand Experience
- 3 Reasons Why You Should Consider On-demand Online Qualitative Research
- 4 Ways to Analyze Focus Groups and How to Reduce The Friction
- A Three-Step Process For Analyzing Qualitative Data
- Remote User Interviews Are Finally Having Their Moment
- Focusing on Focus Groups
- How Microsoft Is Redefining Customer Centricity
- The Secret to Lean Innovation Is Making Learning a Priority
- Mondelez and Philips Talk Consumer Closeness at IIeX EU
- From Reel to Reality
- Discuss.io ranks Top 5 fastest-growing companies in Seattle
- Webcam Real-time Focus Groups & IDIs
- Radical transformation through consumer conversations
- Six ways to bring insight to innovation
- 5 Steps to a Better Qualitative Research Experience
- Mondelez and Philips talk consumer-centricity at IIeX EU
- Why this qualitative researcher pushes to debrief
- Multi-method & Case-centered Research: When the Whole is Greater Than the Sum of its Parts
- Learnings from IIeX Health 2018: Be Clear and Show Impact
- Interviewing Humans
- Save key moments to easily find consumer insights
- Four Ways to Use On-Demand Qualitative Research
- Online Qualitative Research For Your Remote User Testing
- Making the consumer part of your innovation team
- Market Research | Interceptor
- Participate in the GRIT Survey, help move the industry forward
- Importance of the Market Research Companies to Enhance Business Portfolio
- Webcam Benefits for Hispanic Focus Groups
- Market Analysis | Benefits to Your Company
- Focus Groups | Pro vs Con
- Market Research Basics
- Principles of Innovation: Access the Voice of the Consumer Early & Often
- How to Get the Right Participants for Your Next Online Market Research Initiative
- Online Survey | Surveys vs Focus Group
- A Look at the Benefits of Competitive Analysis
- Consumer-Closeness: Valuable Across the Organization
- Time-Honored Tricks for Successful Video Interviews
- The Qualitative Explosion: How Discuss.io Takes the Research Industry a Step Forward
- Writing your First Qualitative Market Research Interview Discussion Guide
- Qualitative/Quantitative Hybrid Research: A Middle Ground that Helps Maximize Results
- Agile Approaches for Consumer Insights
- Webcams Interviews: How They Enhance Qualitative Research
- Introduction to Online Marketing Research
- Our Commitment to Data Privacy
- What Is Online Qualitative Research and How Is It Done in 2020?
- Introduction to Online Market Research: Focus Market Research
- Gain a Business Edge with Our Smart Video Platform
- Introduction to Online Market Research: Qualitative Market Research
- The Role of Insights in Consumer Journey - IIeX NA
- Online Qualitative Research Basics
- Questions, Answers, and Validity in Online Qualitative Research
- Qualitative Research Software: Five Prime Benefits
- Making it easier to understand the consumer
- GRIT Report Recognizes Discuss.io As 36th Most Innovative Firm
- Discuss.io is Going to Cannes as One of Unilever's Foundry50!
- Discuss.io Makes a Strong Showing at Cannes!
- Online Focus Groups
- How To Conduct Qualitative Research Analysis
- New and improved transcripts are here!
- Ethnographic Market Research
- How to Conduct Qualitative Research
- Improved translation experience: Making global connection easier than ever
- Business Research Methods
- How to Write a Market Research Proposal
- What is Research?
- Connecting you with Global Consumers
- Qualitative Market Research Software
- Online Discussion Groups
- Understanding the touchpoints of the customer journey: How pre-work and conversations can help
- Focus Groups Defined
- A New Look for Discuss.io
- Online Business Research Methods
- Some Professional Tips when Choosing Study Respondents
- Taking Your Qualitative Research Online
- Business Research Methods
- Gen Z and qual: 5 tips for your next study
- Online Focus Market Research
- Why Online Qualitative Research?
- Differentiating between Focus Groups and Interviews
- Essentials to Coding Qualitative Data
- Sampling Methods in Qualitative Research
- Empathy and Its Role in Market Research
- 3 Areas Where Online Qual Excels
- On-Demand Qual and MVAs
- Rigor in Qualitative Business Research Methods
- Introducing Advanced Stimuli Management
- 4 Reasons Why Web-to-Web Offers Superior Recruitment
- The State of Market Research: Q3-Q4 2015 GRIT Report
- Market Research Trends We Anticipate in 2016
- Automation and Your Market Research
- Hybrid Studies: A Quicker Method for Relevent Insight
- Building Your Customer Insights Brain
- Unique Advantages to Online Qual
- Stories are Essential to Market Research
- International Research Best Practices
- Benefits of Online Ethnography
- Holism: An Important Edge in Market Research
- Discuss.io Operations Team Expands Amidst Strong Growth and Future Prospects
- The Opinion Graph?
- Online Qualitative Market Research Tool Exits Beta, Launches As Discuss.IO
- Discuss.IO’s Competitors are Hobbled By Their Reliance on Physical Facilities
- The Benefits of Online Marketing Research
- Discuss.io Raises $1.4M Round, Led by Unilever Ventures, to Build Up Webcam Focus Group Platform
- The Problems of Market Research and the Promise of Mixed Methodology
- 5 New Pillars of Market Research
- Discuss.io CEO Zach Simmons Featured on Innovate TV
- Zach Simmons On Why Email Leads to Frustration
- The Organizational Benefits of Practicing Customer Empathy
- Get Faster Insights With Automated Clips
- What is Customer Perception
- Discuss.io Expands & Scales Up with Speed in 2016
- Discuss.io Joins Paragon Partnership to Assist United Nations Global Development Initiative
- Beyond the Numbers: Brands Must Understand the Culture Guiding the Consumer Experience
- The Next Step: Discuss.io Closes Another Successful Round of Financing
- Pioneering as a Value: How Discuss.io Helps Unilever Innovate
- Thank you Seattle Angel Conference (SAC)
- A Pulse of the American Public
- Video Conferencing Technology Best Practices to Ensure Outstanding Experiences
- Focus Groups: A Barometer for Politics
- Introducing: Discuss.io Feature Series
Products
Client Testimonials
Case Studies
- How Brand Potential Captures Deep Consumer Insights at Scale for Enterprise B2C Clients
- Infusing the ‘Voice’ and ‘Face of Customer’ Into the Customer Journey Map
- The New Normal
- Avoiding Negative Brand Perception
- Unveiling the Consumer's World
- Uncovering Consumer Preferences
- Building an Effective Website with Consumer Interviews
- An Intimate View
- Gaining Richer Insights in Africa
- A Taste of Home
- Short Timeline, Lasting Impact
- Enabling Unilever’s Consumer-Centric Strategy
- Developing A Consumer-centric Organization With Limited Resources
- Putting Assumptions To The Test
Press Items
- Discuss.io Ranked as GRIT's Top 20 Most Innovative Supplier
- Discuss.io Announces Key Company Milestones and Enterprise Client Growth; Builds on Smart Video Platform to Ride Shift to Online Consumer Conversations
- How Discuss.io helps Unilever Connect with Consumers around the Globe: Consumer Centricity as a Core Value
- In Good Company: Discuss.io is in the GRIT Top 50 Supplier List
- When brands talk to consumers, not data
- Silos: great for grain storage, not for marketing decisions
- Discuss.io Ranked Among GRIT’s Top 50 Most Innovative Companies - AGAIN
- Discuss.io Wins “Best Video Hosting Solution” in 2020 MarTech Breakthrough Awards
- Discuss.io Ranks No. 1 on the Puget Sound Business Journal’s 2018 Fastest Growing Private Companies in Washington
- Discuss.io in Business Insider - Zoom will likely lose users to Facebook's new video chat product, but that could actually help its business, experts say
- Discuss.io CEO Simon Glass on how Covid-19 has expanded the demand for ‘smart' video conferencing platforms | Diginomica
- Gartner Research Names Discuss.io a 2016 “Cool Vendor” in Market Research
- The Next Step: Announcing Our Series A Round
- Discuss.io Selected by Gartner as a Top 25 Enterprise Startups to Watch
- Discuss.io debuts #206 on the Inc. 5000
Videos
Product Updates
- Document Notifications
- Introducing Takeaways: Capture learnings while they're fresh
- Simultaneous Translation Audio Quality Improvements
- New Feature: Discussion Guides
- Discussion Guides: Reuse a Previous Guide and Export Functionality
- Takeaways Improvements: Customize Questions, Download to Excel, Review and Edit Answers
- Manage Screener Collaborators
- New Feature - Download Chat Transcripts
- HD Video + Moderator Control of Video Stim
- Discuss.io Project Privacy Settings are Changing
- Whiteboard now records to the archive!
- Discuss.io Teams
- Project Document Hub
