Discuss Blog
Exclusive blogs and information about market insights & analytics, user experience (UX), customer experience (CX), GenAI, and more.
How Insights Teams Turn Past Research Into an Always-On Asset
What Reckitt’s nutrition insights team learned about making research continuous instead of project-to-project By Kirsten Nantz, SVP of Product, Discuss…
Salesforce Is Buying Listen Labs. Here’s What I Think It Means for Market Research.
By Daniel Graff-Radford, CEO, Discuss A couple of weeks ago, I was in London with a room full of our…
5 Listen Labs Alternatives for Concept and Usability Testing
Discuss combines AI interviews with live human-led research for concept and product testing. Compare five platforms for gathering reactions and…
Research Is Having a Moment. Welcome, Luke Williams.
By Daniel Graff-Radford, CEO, Discuss Research is having a moment. VC money is pouring into apps that promise research is…
The New Research Contract
Executive Point of View — 2026 How Marketing and Insights can move faster without growing further apart A point of…
Discuss Made the 2026 Inc. 5000. Here’s What’s Driving the Growth.
By Jennifer Zember, Chief Marketing Officer Last updated: August 11, 2026 Discuss is now an Inc. 5000 company! We made…
How to Operationalize the Insights Librarian Role and Stop Insights Slop
By Daniel Graff-Radford, CEO, Discuss Last updated: July 2026 Summary: Most organizations waste millions of dollars researching questions they already…
What Is Discuss Intelligence? How Discuss Turns Your Entire Research Library Into an Always-On Intelligence Layer
By Kirsten Nantz, SVP of Product, Discuss Last updated: July 2026 Discuss Intelligence is Discuss’s AI-powered research intelligence capability. Ask…
Are Synthetic Respondents Reliable for Market Research? What Insights Teams Need to Know
Publish date: June 2026 Jill Postoak, Senior Director of Product Marketing, Discuss Synthetic respondents can be reliable. They can also…
How to Evaluate AI Research Tools and Prove Their ROI: What Insights Teams Get Wrong
By Cayleigh McCarthy, VP of Global Customer Success, Discuss Published June 2026 Key takeaways: At IIEX North America in April…
How to Get the Most Out of AI-Moderated Interviews: A Practical Guide for Qualitative Researchers
By Jill Postoak, Senior Director of Product Marketing, Discuss Last updated: June 2026 Discuss is the AI-powered qualitative and quantitative…
How Global Insights Teams Scale Qualitative Research Without Losing Depth
Byline: Jilleun Eglin, Executive Director of Product, Discuss Last updated: June 9, 2026 Intro: At Quirks London in May 2026,…