Jill Postoak
How to Evaluate AI Research Tools and Prove Their ROI: What Insights Teams Get Wrong
By Cayleigh McCarthy, VP of Global Customer Success, Discuss Published June 2026 Key takeaways: At IIEX North America in April…
How to Get the Most Out of AI-Moderated Interviews: A Practical Guide for Qualitative Researchers
By Jill Postoak, Senior Director of Product Marketing, Discuss Last updated: June 2026 Discuss is the AI-powered qualitative and quantitative…
We Took a Big Swing. Now Discuss is a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026
By Adam Mertz, Chief Strategy Officer, Discuss A couple of years ago, we made a call: the way experience research…
Nestlé’s Accelerator Shows What Happens When the Whole Company Listens
By Jill Postoak, Director of Marketing, Discuss When I joined Nestlé’s Audrey Burke on stage recently at the Insights Association’s…
Garbage at Scale: Why AI-Only Qual Research Misses the Mark
At Quirks NYC, Discuss Co-Founder Jim Longo took the stage with Stan Sthanunathan, a legend in the insights industry and…