Discuss Named #1 Best Results with Fastest ROI for Consumer Video Feedback in G2 Summer Reports

Seattle, WA – July 2, 2024 – Discuss, the all-in-one platform driving next gen human centricity, received top rankings every quarter since 2022 in G2’s Summer 2024 Reports for both Consumer Video Feedback and User Research categories.

Discuss #1 for Driving Results with Fastest ROI

G2 Best Results Summer 2024

In G2’s Summer 2024 Reports, Discuss was named #1 Best Results in the Consumer Video Feedback category. Notably, G2 user reviews point to Discuss enabling a 6-month return on investment (ROI), significantly outperforming the industry average of 13 months.

In an era where businesses face mounting pressures to incorporate consumer perspectives into decision-making processes with greater speed and fewer resources, Discuss has again proven to be a strategic partner for any organization – whether a global brand or boutique agency – looking to efficiently and effectively eliminate the challenges associated with in-depth (qualitative) market research.

An Industry Leader in a New Era of Market Research

Leader G2 Summer 2024
Momentum Leader G2 Summer 2024
Best Usability G2 Summer 2024

In addition to its top rankings in Best Results, Discuss was recognized for Best Usability in the Consumer Video Feedback category as well as a top Momentum Leader in both User Research and Consumer Video Feedback categories. It also achieved Leader status in both categories’ Grid Reports, with 95% of G2 reviews rating it 9 or 10 out of 10, during the reporting period.

These rankings are further bolstered by Discuss’ leading scores in likelihood to recommend, meeting customer requirements, ease of use, product going in the right direction, and quality of support.

Customers continue to praise Discuss for its continuous innovation in scaling human centricity and accelerating insights with its all-in-one platform, further solidifying its position as a leader in this new era.

“Discuss provides a painless collaboration tool that provides easy connection to consumers we are looking for and allows for scaled experiences with observers, transcripts and recapping functionality. This allows learnings to be spread more efficiently across teams to drive to actions, instead of losing momentum after inspiring conversations.”

Josh Clark, Tres Generaciones – US | Suntory Global Spirits

“I am very keen to understand how Discuss can be integrated with Ipsos’s online community platform because this will open the door to long-term communities incorporating disparate research elements, which is the holy grail in our market.”

Max Weldon | Ipsos

Unlocking Next Gen Human-Centricity

These awards cement Discuss as the go-to solution for global organizations aiming to unlock human centricity at scale.

Being acknowledged with these G2 awardings is a testament to how we are simplifying, accelerating, and making human centricity more accessible on a global scale. This sustained feedback from our customers over the past two years highlights our relentless pursuit to provide a unique solution – including both industry-leading tech and the services needed – that’s driving real value and long-term strategic partnerships.”

Jim Longo, Co-Founder and Chief Strategy Officer at Discuss

These G2 results underscore the continued global growth that Discuss is experiencing, which will be highlighted in the company’s upcoming momentum release. 

Talk to an expert to transform your insights into powerful, human-centric strategies that drive action and deliver results.

About Discuss

Unlocking the power of innovation to drive next gen insight, Discuss stands as an all-in-one platform, meticulously designed by researchers for researchers. We believe in the transformative impact of truly listening, understanding, and valuing customers’ experiences, recognizing their critical role in fostering empathy and human centricity. Trusted by the leading Market Insights, CX, and UX professionals worldwide, Discuss goes beyond data points, delivering in-depth insights in real time and transforming customer relationships. As a pioneering leader in the qualitative market research space, our platform is the choice of global brands and agencies, including Unilever, Viking Cruises, Ipsos, KraftHeinz, HP, Reckitt, and Mastercard, enabling them to make more informed strategic decisions faster than ever before. For a deeper understanding of how Discuss is redefining the standards for success in consumer research, visit www.discuss.io.

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