Kendra Gray

A person holding a smartphone, smiling while typing, with chat and bot icons digitally superimposed near the screen.

When to Use Human-Led vs AI-Led Interviews for In-Depth Customer Feedback

AI is everywhere right now. It’s in your inbox. It’s on your social media. It’s taking notes in your meetings. …

Discuss Employee Spotlight – Jeff

The “Discuss Employee Spotlight” is a Q&A series dedicated to showcasing all of the amazing talent at Discuss. For this…

Using Market Research Tools to Identify New Market Opportunities

Feeling lost in a sea of data while trying to pinpoint new business opportunities can be more than just frustrating—it…