Discuss Continues Leadership Status in User Research and Consumer Video Feedback Software in 2024 Winter G2 Grid Report

Company Celebrates Consecutive Leadership in G2 Grid Reports Throughout the Year

Seattle, WA, December 19, 2023Discuss, the leading purpose-built video platform for turning in-depth feedback into insights, has once again been named a Leader in the G2 Quarterly 2024 Winter Grid Reports for both User Research Software and Consumer Video Feedback. Discuss was also recognized for the second time in a row as the #1 momentum leader amongst all vendors in the Consumer Video Feedback space, and received a rating of four stars or higher by over 91% of the customers surveyed.

“We’re thrilled to be in the leadership quadrant of the G2 Grid Reports throughout this entire year. We started the year being the first to market with the integration of generative AI into our platform and Genie has been a real game changer for our customers,” said Adam Mertz, Chief Growth Officer at Discuss. “As we enter a new era of scaling qualitative research, this recognition underscores our commitment to delivering the most innovative and user-friendly solutions for delivering in-depth, actionable insights.” 

Products in the leader quadrant are rated based on receiving a high customer satisfaction score (from user ratings and reviews) and a large market presence (market share, revenue, number of reviews, social impact, and many other factors).

Here is what some customers of the Discuss platform are saying on G2:

“Research-friendly platform. It is designed with the researcher in mind.” IPSOS.

“Discuss is an unbelievable collaboration solution.” California Department of Education.

“It is very user-friendly with a lot of features to use in a virtual focus group.” ConneXion Research.

This recognition comes on the heels of Discuss’ Fall Release with many newly announced capabilities. Genie, its generative AI suite, now automatically pulls quotes specific to the research themes it found, and enables those clips to be added to highlight reels in a click. Discuss also announced new auto-translation capabilities that are unmatched in the industry for both quality and the instantaneous delivery of the translations.

Interested in experiencing the power of Discuss for your business? See for yourself why research teams across the world trust the award-winning Discuss People Experience Platform to turn insights into action. Schedule a demo here.


About G2
G2 is the world’s largest and most trusted software marketplace. More than 60 million people annually — including employees at all of the FORTUNE 500 — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation, manage their software spend, and grow their business – including Salesforce, HubSpot, Zoom, and Adobe. To learn more about where you go for software, visit www.g2.com.

About Discuss
Discuss is helping leading organizations, brands and agencies across the globe turn people’s experiences into insights. Hundreds of thousands of Market Insights, CX and UX professionals trust Discuss to go beyond data points and bring in-depth insights to life across their organization in real-time, transforming customer relationships. With Discuss, hundreds of global brands and agencies such as Unilever, Target, Ipsos, KraftHeinz, HP, Ford, and Mastercard are making more informed strategic decisions faster than ever before. For more information, visit www.discuss.io.

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