Customer Stories
How Mondelēz Built Always-On Consumer Intelligence Across 29 Markets with AI and Human Research
“A senior stakeholder asked me a question in the morning. By end of day I had an answer grounded in…
How Quadrant Strategies Cut Research Turnaround and Cost in Half Using AI Moderation
“AI is really helping to fulfill the promise of being strategists, not order takers.” — Afshin Mohamadi, Partner, Quadrant Strategies …
How HelloFresh Turned Weekly Consumer Conversations into a Global Intelligence Engine
“We’ve moved beyond even the 24-hour research cycle to 24 seconds.” — Jo Lindenberg, Director of Global Consumer Insights, HelloFresh…
How Meta’s Monetization Team Operationalized Human-Centered UX at Global Scale
“Moving to Discuss changed how we work. We went from juggling tools and losing sessions to having one stable place…
How Dexcom is Powering Smarter, Human-Centric Marketing with Discuss
“With Discuss, we have everybody from marketing supervisors to VPs engaging in live conversations with our consumers and driving a…
How Mastercard Blends Human-Led Research and AI to Close the Consumer Say-Do Gap with Discuss
“We’re a small but mighty team. What we really want to do is focus on delivering the insights, not the…
How Danone Gained 6 Years of Consumer Understanding in 6 Months with Discuss
“With Discuss, we’ve gained more in-depth understanding of our consumers in the past 6 months than the past 6 years….
How HP is using AI Agents to Drive Agile, Customer-Centric Innovation
HP is surfacing key insights in minutes with AI Agents, even insights from around the globe. And with the ability…
How HP is Driving Customer-Centric Product Innovation with AI Agents and Discuss
“It can be a struggle, even for us experienced researchers, to get an accurate assessment across many interviews and hours…
How Haleon is Radically Transforming Consumer Understanding with Discuss
“We partner with Discuss because their solution is aligned with our goals. They make it easy to help us understand…