Discuss Named User Research Leader in G2 Winter Reports 2023

User Research Software

Consumer Video Feedback

2022 has been an incredible year of growth in so many ways for Discuss, and we couldn’t be more excited about our latest placement in the G2 Winter Grid reports for both User Research and Consumer Video Feedback. In fact, we’ve moved more in both axes – the customer satisfaction axis, as well as, the market presence axis – than any other vendor in the space from the Fall report to this Winter report.

Here’s just a quick recap of some of the areas of leading and top recognition we received:

In the Consumer Video Feedback Grid, we had the highest rating across 4 of the 9 satisfaction rating areas, including:

  • Likelihood to Recommend
  • Ease of Doing Business With
  • Quality of Support
  • NPS

In the User Research Software Grid, Discuss earned recognition as a ‘Leader’ in the category and was ranked in the top 3 out of 118 vendors that serve this space and have received reviews.

We feel so grateful for all the reviews our customers have given for our People Experience Platform on G2, the largest and most trusted software marketplace for user ratings.

A few examples of our customer reviews are below, and we’re happy to say that we didn’t just pick a few of the top ones, since our overall rating is 4.72 out of a 5-star scale. These reviews, again, demonstrate our ability to execute against our vision of enabling organizations to scale their qualitative research by having ‘always on’, world-class qualitative research technology.

Reviews sourced by G2

We couldn’t be more excited about our progress but also are just so excited about the new innovation we have planned for 2023, as we continue to execute and innovate faster than anyone in the qualitative research space.

Considering adding Discuss to your research toolkit? Schedule a demo with our team to learn how the Discuss People Experience Platform can help you scale your video qualitative research to deliver better, faster insights. 

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