Ebooks

Build What People Will Buy – Guide to Integrating Consumer Voice into Product Lifecycle

Obtaining, recording and incorporating customer feedback is critical to building successful products This guide discusses how to conduct qualitative and quantitative research at every stage of...

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Ebooks

Consumer Insights at Every Stage of the Customer Lifecycle

Consumer needs are different at every stage of their journey. Shouldn't your insights approach be too? This essential guide helps you connect from Awareness to...

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Ebooks

Principles of building a World-Class Agile Qualitative Research Program

Traditional research methods can no longer keep up with the dynamic nature of modern consumer demands and the rapid change of how people are communicating. This...

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Ebooks

6-Step Guide to Operationalize a Consumer Connects Program

Establishing a Connects Program is a great way to support your consumer insight initiatives. Here’s how we do it at Discuss.io....

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Ebooks

Supercharge your CX Program

Strategies and key steps to creating a winning ‘Voice of the Customer’ (VoC) program in the global CX landscape...

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Ebooks

The Business Impact of Consumer Empathy

Learn the business value of consumer empathy, as well as how to embrace and enable it within your organization....

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