Our Product

Our online market research platform makes it easy to connect with consumers

Discuss.io is built from the ground up to be your all-in-one online consumer conversation platform. We help you scale voice of the customer research:

  • Recruiting, screening, incentives, tech checks and sessions happen in one place in the app
  • Video recording, save special moments, interactive discussion guide & multiple roles
  • Automatic transcription, translation, key takeaways, video editing & insight sharing afterward
  • Augmented Insights is an AI driven set of tools that help you get from interview to insights faster

Clients say our smart video platform provides consumer insight and market research tools that are intuitive, scalable and saves them tons of time!

Get a demo of the best consumer insights research platform, including online and mobile CX insights.

Trusted By Global Brands and Agencies

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Platform offering

Online Consumer Insights Research

Discuss.io combines video conferencing and advanced market research tools and software to create a product that allows you to collect user research online to get closer to consumers, and analyzing data in a more sophisticated way than ever before. With our virtual Meeting Room, you are able to:

  • Have live conversations with global consumers in their natural environments at home or work without having to leave the office yourself
  • Discover insights through iterative and agile probing
  • Ask questions that you have never thought to ask
  • Multiple roles: Moderator, Co-Moderator, Observer, Translator, Project Manager
  • Tag and analyze videos with our Augmented Insights suite

Platform offering

Recording & Archiving

Our video conferencing and market research solutions do not end with Meeting Room. You also have access to a personal archive for both convenience and further analysis of data. With Archive you can:

  • Access a searchable archive of your video recordings
  • Extract keywords from transcripts and translations
  • Highlight important insights with simple video editing
  • Share the findings with your team and all other stakeholders
Add ons


Services Lists

Screener Writing

Finding the most qualified participants starts with a good screener. Upload your own or have our team write one for you.

Services Lists

Translation Services

Multinational brands need to understand global consumers. Eliminate language constraints with either simultaneous or consecutive translations.

Services Lists

Discussion Guide

Insights are only as good as the questions you ask. If you don’t have a discussion guide, our team can write one for you.

Services Lists

Report Writing

Depending on your project’s needs, you can commission a topline, summary, or full report on the findings from your conversations.

Services Lists

Moderation Services

Stakeholders can moderate themselves, request their favorite moderators, or use one of the professional moderators in our network.

Services Lists

Human Transcript

Every session includes automatic transcription at no additional cost. For more nuanced documentation, upgrade to human transcription.

Add ons


We make connecting with consumers easy by providing a selection of professional services and market research tools for you to choose from as you need them.

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Step by Step

How Projects Work

Project Recruitment & Setup

Project Recruitment & Setup

On-demand global recruitment in over 160 countries. We find the right target, quickly.

Live Video Conversations

Live Video Conversations

Speak with consumers one-on-one or in a group, share stimuli, and allow your team to observe without disrupting. Simultaneous translation available in over 20 languages.

Sharable Insights Across the Enterprise

Sharable Insights in a Snap

Video is recorded and archived to rewatch. Share insights easily with searchable transcripts, simple video editing tools.

Our Customers Love Us

Capterra - Best Ease of Use Award


GetApp Best Functionality and Features Award


Customer Experience Update