Augmented Insights Product Screenshots
Augmented Insights (AI)

Go From Interview to Insights Faster with Augmented Insights

Our Augmented Insights suite of AI powered tools help you discover, extract and share critical insights from consumer conversations more quickly. 

  • Tagging and Tag Explorer to streamline access to specific sections of your video clips that help you tell the story.
  • Auto Transcription to give you almost immediate AI driven verbatim of the interview in over a 100 languages
  • Sentiment Analysis of the transcriptions to associate positive, negative and neutral feelings with specific statements and video moments.
  • Theme Identification to bring up specific keywords and ideas across numerous videos within a project.
  • Capture Key Takeaways after every interview from moderators and observers while the insights are fresh.
Schedule a Demo to See for Yourself!

Faster Findings with Interactive Discussion Guides + Annotated Transcripts

Write a discussion guide that appears in the meeting room for all interviews. Check off questions as you ask them, and we’ll automatically annotate the transcript and video timeline so you can skip to the answers you need most.

When you need to analyze responses to the same question across multiple interviews, export your answers for a cross-interview look that reveals patterns in a flash.

Integrated Discussion Guide with Smart Video
Video Tagging and Tag Explorer

Get Organized with Video Clip Tagging and Tag Explorer

Our Saved Moment feature captures 30 seconds of magic during your video interviews, but you may save dozens (or hundreds) of clips during a project. Our real-time tagging feature helps you organize clips around recommended, pre-built or on-the-fly tags.

Observers and moderators can both tag the saved moments in the meeting room and our tag explorer helps you filter and find the clips that tell the story you want to tell. Clients using tags cut their insights generation time in half and actively share many more clips.

Learn more about our easy to use video clip tagging capabilities

Tag a Saved Video Moment
Augmented Insights Features

Augmented Insights (AI) Features

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Interactive Discussion Guides

Create structure and consistency in your interviews with a single or multiple discussion guides. It automatically associates checked questions with that point in the transcript.

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Sentiment Analysis

Our AI driven sentiment analysis assigns a positive, negative, neutral or mixed tag to the saved moment video clips.

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Saved Moments

A click of the Save Moments button captures 15 seconds before and after that moment as a clip and stored in your recordings for later.

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Automatic Transcription

We use Natural Language Processing (NLP) - a form of artificial intelligence - to render a machine transcription within an hour of the end of the interview.

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Translation Services

Eliminate language constraints with translation in over 100 languages.

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Theme Word Cloud

We pull keywords from transcripts to highlight themes that may support your hypothesis or create an additional AHA! moment of insight.

Augmented Insights Features

Augmented Insights (AI) Features

A growing suite of tools to help you discover, organize and share insights from consumer conversations more quickly.

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Step by Step

Video Highlight Reels in a Snap

Project Recruitment & Setup

Saved Moment Clips Organization

All of your saved moment clips are stored in the clip maker section of the insights tab in the platform

Live Video Conversations

Edit Individual Clips

Highlight the text you want to capture which is associated to the video or use the slider in the video timeline.

Sharable Insights Across the Enterprise

Drag and Drop Video Clip Builder

Drag whole or edited clips into the video timeline, slide clips around to get the right sequence, preview the entire video and then click save to generate the highlight reel.

Customer Experience Update