Working with Firewalls uses cloud technology to maintain a low-barrier, almost-zero configuration service across clients.

Sometimes, network firewalls prohibit this traffic. If you experience connection, audio or video issues, follow the troubleshooting steps below to clarify and resolve your network configuration.

Port 443 may also be used or labelled for use by SSL (Secure Socket Layer); opening this port for your browser will not cause any other application issues.

If you have additional questions or other issues, please see the expanded help article “Troubleshooting Audio/Video Issues.”

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