At Discuss.io, we’re constantly striving to improve our platform and our user’s experience. That’s why roughly every two weeks (or sooner) we ship new updates to our platform. These biweekly releases iterate on existing functionality, fix bugs, and add new features.
Our product development team works really hard each release sprint to improve our platform and create new and helpful features for our users. We want to acknowledge their work and showcase the exciting improvements being made on our platform.
Receive notifications of observers in the Meeting Room
Our most recent release contains a new feature that demonstrates to moderators when observers are watching the session. When observers are in the Meeting Room, an eye-shaped icon, located at the top of the screen, will turn green. The icon will also display a running count of the number of observers in the room. When there are no observers in the Meeting Room, the icon will remain black. This icon is not visible to participants in the Meeting Room, who will receive no indication of the presence of observers.
While observers are not seen in the Meeting Room, they are able to communicate with the moderator in real-time using the Backroom chat. The Backroom is available to the moderator, observers, and support, but not visible to participants. This gives observers the capability to provide input and ask for elaboration while the participants are still within their reach without disrupting the session.
Zach Simmons is the Founder and president of Discuss.io. Zach has 20 years of experience building software. Prior to founding Discuss.io, he was the Technical Product Manager for Amazon Web Services (S3) where he ran the team that built the infrastructure that now powers a significant percentage of the modern Internet. Zach holds an MBA from the University of Chicago Booth School of Business.
An entrepreneurial leader, Zach is passionate about building disruptive and agile SaaS based market research startups as an alternative to traditional market research. Seeing a need for change within the Industry, Zach launched Discuss.io, bringing Market Research to the digital age.