The world is more omni-channel than ever, with customers expecting a consistent experience across their computer, mobile, and in-person touchpoints with your company. But traditional mobile testing methods have ignored the qualitative feedback that is critical to creating an experience that customers love. Our customers needed a way to include qualitative mobile usability testing in their... Read More
Category Archives: Product Launch
2020 Silver Linings – Four Major Improvements to Discuss.io Smart Video Platform
We started 2020 with the intention of making the platform simpler, smarter, and more secure. Despite the changes and challenges of the year, we are proud of several major product launches, driven by your requests and feedback. The New, Improved Highlight Reels As the pandemic dawned, usage of our highlight reels feature skyrocketed. We pivoted to address... Read More
Bring Your Own (BYO) Panel – Introducing Your New Respondent Management Hub
When it comes to research, live video conferencing is only one component of a successful project. Our purpose-built meeting room is one reason agencies and brands choose Discuss.io over generic video conferencing tools. Today, there’s a new reason: our brand new Respondent Hub, designed with privacy, collaboration, and transparency in mind. The Respondent Hub allows researchers... Read More
10 Language Blunders That Would Have Been Avoided With Market Research
Businesses try as much as possible to keep brands, model names and slogans consistent across international markets as much as possible for obvious reasons. Sometimes companies catch poor meanings in local languages and dialects before launch, by reaching out to regional offices, and by contacting a few people they personally or professionally know. However as... Read More
Introducing Private Chat – Your New Best Friend
One of the most-loved, and most-copied, features in our platform is our Backroom Chat. The ability for end clients and team members to chat directly with the moderator, without the respondents seeing, is a critical part of effective online research. Introducing Private Chat - Your New Best Friend Today, chat gets a lot better with the introduction... Read More
Discuss.io Gets Better! New Overview Experience for Easier Project Management
Key Improvements The Overview is a project’s command center, and we’re proud to announce improvements that will make it easier and faster to manage your project. As more users move to self-service than ever before, we sought to create an experience that focuses on the core actions of scheduling interviews, managing team permissions, and doing dry-runs and... Read More
Introducing Advanced Stimuli Management
Whether it’s unveiling packaging and advertising content, or using photos and activities to jump-start creative thinking, our interactive whiteboard is an indispensable part of research activities on Discuss.io. We’ve heard your requests for more whiteboard functionality, and we’re happy to announce changes that give moderators more control over the stimuli experience. From revealing markups to managing... Read More
Get Faster Insights With Automated Clips
Discuss.io now automatically generates clips of key moments from your live video conversations. With automated clips, it's never been even easier to extract insights from your video conversations! Every “saved moment” you make in the meeting room now becomes a clip in the archive. All clips are automatically transcribed and have the ability to share... Read More
Start Projects Faster: New Price Estimator & Booking Form
At Discuss.io, we know that speed of insights is a critical factor to your success. That’s why we’re proud to announce that we’ve just released a new estimate and booking tool!... Read More
Save key moments to easily find consumer insights
Video is a powerful way to connect with consumers, but going back through hours of video footage to find important moments can be daunting. With Saved Moments, Discuss.io users can keep track of important moments with just one click.... Read More
