Category Archives: Features

Use Smart Video to Develop Employee Engagement and Intimacy in the Remote Workplace

This post originally appeared on Toolbox HR.  Often when we discuss what the COVID-19 pandemic has wrought on the workplace, we’re talking about a radical adjustment to how employees fundamentally relate to the nature of work. With work-from-home models dominating our lives for the foreseeable future, it’s been a period of flexibility and adaptation for employers... Read More

Maximize the number of research projects completed by year’s end: Yes, it can be done

Ask most agencies managing enterprise-level market research (MRX) projects, and they’ll tell you they have a love/hate relationship with their end-of-year workload. In the final months leading up to the new year, more last-minute project assignments come up as budgets get spent and stress levels run high. Turnaround times must be quick for new quotes, projects,... Read More

Video Conferencing Technology Best Practices to Ensure Outstanding Experiences

For modern researchers and CX professionals who use interviews to gather customer insights, reliable video conferencing technology is essential. But interviewers must also take the extra step of confirming interviewees have the right technologies and a strong grasp on how to use the video conferencing platform before an interview begins. The contexts, hardware, and types... Read More

Introducing Private Chat – Your New Best Friend

One of the most-loved, and most-copied, features in our platform is our Backroom Chat. The ability for end clients and team members to chat directly with the moderator, without the respondents seeing, is a critical part of effective online research. Introducing Private Chat - Your New Best Friend Today, chat gets a lot better with the introduction... Read More

Discuss.io Gets Better! New Overview Experience for Easier Project Management

  Key Improvements The Overview is a project’s command center, and we’re proud to announce improvements that will make it easier and faster to manage your project.  As more users move to self-service than ever before, we sought to create an experience that focuses on the core actions of scheduling interviews, managing team permissions, and doing dry-runs and... Read More

Improving Organization within the Discuss.io Platform

At Discuss.io, we’re constantly striving to improve our platform and our user’s experience. That’s why roughly every two weeks (or sooner) we ship new updates to our platform. These biweekly releases iterate on existing functionality, fix bugs, and add new features. Our product development team works hard each release sprint to improve our platform... Read More

Discuss.io Announes New Badge Features

Wanting to improve on our user’s experience, we recently updated our notification system within the Meeting Room. During every session, the moderator and participants have access to a chat room on the right side of their screen. The chat room can serve many purposes; however, it is often used as an unobtrusive method of communication... Read More

Feature Series: Phone Bridge

Discuss.io provides on-demand qualitative consumer depth interviews and online focus groups using webcams. We connect marketers, researchers, and brands to millions of consumers globally right from their laptops. So what can we do when participants don’t have internet access? Discuss.io offers a Phone Bridge feature as a supplementary tool that is used to augment the... Read More

Feature Series: Finding and Sharing Quotes

img.featured.thumbnail.full{display:none;} Research cannot survive on its own. In order to derive actionable insights, research must be followed by a period of analysis. This period allows researchers to understand common themes across the participants and to dig deep into their thought processes. Identification of these themes is a central component of qualitative research, and we aim to... Read More