Work Hard. Have Fun. Be Disruptive.

Discuss.IO is looking for talented people help us change the market research industry.

Besides being an insanely skilled professional, here’s what we are looking for:

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What We Offer

  • Competitive salaries include equity
  • An opportunity to reshape an industry
  • No dress code
  • Unlimited free caffeine
  • Fun coworkers

OPEN POSITIONS

Senior Software Backend Engineer (PHP)
Software Engineer
Account Executive: Platform Sales
Senior PHP Developer/Architect
Quality Assurance Analyst
Project Manager


Senior Software Backend Engineer (PHP)

Discuss.io has developed the consumer insights industry’s leading platform for interviewing consumers and focus groups. We are looking for a Senior VoIP engineer to help us design, evolve, and scale this #1 video conferencing platform to its next stage.

If the words WebRTC, FreeSWITCH, Plivo, and Twilio make your heart skip a beat then keep reading. If you like creating simple, efficient, eloquent, intuitive and software, we would love to see what you can do. Read on if this sounds like your cup of tea…

Our culture is casual yet high energy. We are passionate about our product and obsessed with helping our customers. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference. Discuss.io offers exceptional professional and financial growth potential.

 

WHAT YOU WILL DO

This is a mission critical role for Discuss.io. Reporting to the VP of Product, you responsibilities will entail:

  • Leading architecture design and direction.
  • Leading integration of realtime telephony and video services in Discuss.io platform.
  • Working on all phases of integration of telephony and VoIP solutions — from analysis and design through implementation and support.
  • Continuously developing expertise in VoIP-related protocols, specifications, solutions and keeping up to date with the industry standards.
  • Building processes and procedures for engineering excellence.
  • Assisting in defining product requirements.
  • Applying the agile development methodology and processes.
  • Targeting ideas for patentable material.

 

WHAT YOU HAVE DONE

  • 5 + years relevant software experience – preference given to roles at a startup(s)
  • Experience with FreeSWITCH, WebRTC, Plivo, and Twilio APIs desirable but not required.
  • 5 + years of experience with websocket components – Nginx, WebSockets, Redis, Node.JS.
  • 5 + years Amazon Web Services (AWS) experience.
  • Must have strong UNIX/Linux fundamentals.
  • Expertise in many of the following technologies: LAMP Stack, PHP, Yii framework, ORM/SQL, jQuery, Riot|React, tools like composer, bower, npm, cssless, memcache, redis, phpunit, and JSON/REST APIs is a strong plus.
  • Experience building scalable cloud architecture.
  • Experience leveraging GPL software.
  • Must have excellent communication and documentation skills.
  • Code Magician Skills – The ability to make people go, “Whoa! How did you do that!?”

WHO YOU ARE

  • Proven track record of defining/building/shipping engaging software products.
  • Solid agile development practitioner.
  • Very knowledgeable about VoIP protocols, specifications, solutions, as well as standard Internet building blocks such as TCP, UDP, network routing protocols, DNS, IP security.
  • Possess an experimental mindset i.e. deploy experiments and track metrics to uncover issues and discover improvements.

 

HOW TO APPLY

If the above description gets you excited then dust off your resume and send it to careers@discuss.io. We review every single submission and follow up with qualified candidates.


SOFTWARE ENGINEER

Do you dream of building a product to disrupt a multi billion dollar market?  Discuss.IO is seeking software engineers that specialize in bringing new, innovative products to market in a fast-paced entrepreneurial environment.  We are looking for frontend and backend engineers. If you like creating simple, efficient, eloquent, intuitive and software, we would love to see what you can do. Read on if this sounds like your cup of tea…

Discuss.IO has developed the industry’s leading web-based video platform for the qualitative market research industry.  Our culture is casual yet high energy. We are passionate about our product and obsessed with helping our customers. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference. Discuss.IO offers exceptional professional and financial growth potential.

 

WHAT YOU WILL DO

  • Write code to build features for Discuss.io video conferencing platform.
  • Serve as key member of the engineering team.
  • Build processes and procedures for engineering excellence.
  • Assist in defining product requirements.
  • Define the system architecture and apply the development methodology and processes.
  • Target ideas for patentable material.

 

WHO YOU ARE

  • Proven track record of defining/building engaging software products.
  • Solid agile development practitioner.
  • Experience in using metrics to drive product features.

 

WHAT YOU HAVE DONE

  • 2-5 years relevant experience as an engineer – preference given to roles at a start-up(s)
  • 2+ years Amazon Web Services (AWS) experience.
  • Experience building scalable cloud architecture
  • Experience leveraging GPL software.
  • Must have strong UNIX/Linux fundamentals.
  • Expertise in many of the following technologies is a strong plus: LAMP Stack, PHP, Yii framework, ORM/SQL, JS, jQuery, Riot|React, tools like composer, bower, npm, cssless, memcache, redis, phpunit, and JSON/REST APIs.
  • Code Magician Skills – The ability to make people go, “Whoa! How did you do that!?”

HOW TO APPLY

If the above description gets you excited then dust off your resume and send it to careers@discuss.io. We review every single submission and follow up with qualified candidates.


Account Executive: Platform Sales

Discuss.IO is looking for Account Executives to develop and execute the strategy to drive sales.  Account representatives are responsible for new business and growing revenue within our existing accounts. You will be communicating our value proposition with customers, explaining how we enhance their operations, acting as a problem-solver/customer advocate, and build long term customer relationships.

Discuss.IO has developed the industry’s leading web-based video platform for the qualitative market research industry.  Our culture is casual yet high energy. We are passionate about our product and obsessed with helping our clients. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference. Discuss.IO offers exceptional professional and financial growth potential.

 

WHY DISCUSS.IO

  • Clear value proposition in a high demand market sector.
  • High margin product priced to sell.
  • Huge upside when you crush it.
  • High customer satisfaction and loyalty.

 

WHAT YOU WILL DO

  • Development and ownership of the sales strategy.
  • Meet and exceed direct sales goals
  • Public evangelism of the methodology via conference attendance, public speaking events, blogs, and interviews.
  • Develop and manage sales pipeline, prospect and assess sales potential with the ability to move a large number of transactions simultaneously through the sales pipeline
  • Work with marketing and PR resources to develop unified messaging and collateral including references from customers and white papers and lead generation.
  • Manage all aspects of the sales process including follow up on lead generation, qualification, evaluation, close and account management
  • Coordinate resources throughout the sales cycle, including product support and sales engineering
  • Provide product demonstrations to prospects
  • Contribute to product enhancement and new product development process

 

 

WHO YOU ARE

  • Experienced. You have at least 3-5 years of direct sales experience. Show us a track record of success. Ideal past experience is selling qualitative research solutions.
  • Amazing Salesperson. You have a desire, even an obsession, to bring / expand customers and maximize revenue. You have the ability to develop and manage a sales pipeline with a proven track record of handling and closing a large deals.
  • Go-Getter. Willing to go the extra mile with a strong work ethic; self-directed and resourceful.
  • Innovator. Appreciation of social media, analytics.
  • Evangelist. You “get it” and understand Discuss.IO’s mission deeply. You believe we will become one of the most important technology companies in the qualitative research market, you want to be a leader of a winning sales team, and you want to have fun all along the way.
  • Domain. Experience with technical sales. Bachelor’s Degree with a technical or business focus preferred.  Experience selling online qualitative research a major plus.

 

HOW TO APPLY

If the above description gets you excited then dust off your resume and send it to careers@discuss.io. We review every single submission and follow up with qualified candidates.


Senior PHP Developer/Architect

Do you dream of building a product to disrupt a multi billion dollar market?  Discuss.IO is seeking a Senior PHP Architect that specializes in bringing new, innovative products to market in a fast-paced entrepreneurial environment.  We are looking for backend engineers that love big data. If the words Cassandra,  Hadoop,  NoSQL make your heart skip a beat then keep reading. If you like creating simple, efficient, eloquent, intuitive and software, we would love to see what you can do. Read on if this sounds like your cup of tea…

Discuss.IO has developed the industry’s leading web-based video platform for the qualitative market research industry.  Our culture is casual yet high energy. We are passionate about our product and obsessed with helping our clients. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference. Discuss.IO offers exceptional professional and financial growth potential.

 

WHAT YOU WILL DO

  • Serve as key member of the executive team that sets the company’s strategic direction.
  • Build processes and procedures for engineering excellence.
  • Assist in defining product requirements.
  • Define the system architecture and apply the development methodology and processes.
  • Target ideas for patentable material.

 

WHO YOU ARE

  • Proven track record of defining/building engaging software products.
  • Solid agile development practitioner.
  • Experience in using metrics to drive product features.

 

WHAT YOU HAVE DONE

  • 5-7 years relevant experience as a Lead Engineer – preference given to roles at a start-up(s)
  • 5-7+ years of PHP experience
  • 3+ years Amazon Web Services (AWS) experience.
  • Experience building scalable cloud architecture
  • Experience leveraging GPL software.
  • Code Magician Skills – The ability to make people go, “Whoa! How did you do that!?”

HOW TO APPLY

If the above description gets you excited then dust off your resume and send it to careers@discuss.io. We review every single submission and follow up with qualified candidates.


Quality Assurance Analyst

Discuss.IO is seeking a Software Test Engineer.  You will be an active member of the team having responsibilities in all stages of the product cycle; from requirements, design, development and release of the product. There will be a strong emphasis on improving the automation framework, developing test cases and performing exploratory testing. The job will require a close working relationship with both developers and the project manager in the design and implementation of quality features that fulfill the user requirements.  Active cooperation with others is necessary in order to secure the overall quality of the product. We are searching for someone who is able to think creatively and critically while taking pride in quality in all aspects.

Discuss.IO has developed the industry’s leading web-based video platform for the qualitative market research industry.  Our culture is casual yet high energy. We are passionate about our product and obsessed with helping our clients. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference. Discuss.IO offers exceptional professional and financial growth potential.

 

WHAT YOU WILL DO

  • Drive the Quality of the product, all the way from requirement specification through release
  • Work closely with developers and program managers in the design and implementation of quality features
  • Improve and extend internal test frameworks and automated tests
  • Perform exploratory product testing
  • Train and guide testers and software developers in order to share knowledge and expertise.
  • Validate the software based on requirements and specification documents. Test completeness coverage of the software implementation. (Design testing scenarios and test cases)
  • Find bugs in software and report bugs clearly. Create good documentation.

 

WHAT YOU HAVE DONE

  • Minimum 3 years of relevant experience
  • Experience in using test frameworks, designing and implementing automated tests is an advantage.
  • 2 years experience with Selenium.
  • Ability to work and participate in a team setting with an open, collaborative communication style
  • Demonstrated organizational, problem solving and prioritization skills
  • Passion for quality products, where testing together with quality design and implementation are key elements
  • Desire to make things better through automation
  • The ability to multi-task and work on multiple projects concurrently is required

 

HOW TO APPLY

If the above description gets you excited then dust off your resume and send it to careers@discuss.io. We review every single submission and follow up with qualified candidates.


Project Manager

Discuss.IO is seeking a Customer Service Representative. This position will focus on completing outbound phone calls to participants in research studies. In addition, the position will field inbound technical support inquiries.

Discuss.IO has developed the industry’s leading web-based video platform for the qualitative market research industry.  Our culture is casual yet high energy. We are passionate about our product and obsessed with helping our clients. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference. Discuss.IO offers exceptional professional and financial growth potential.

Qualified candidates must be team-oriented, extremely self-motivated & self-directed, and accountable for maintaining performance levels. Candidates must be comfortable communicating on the phone and understand modern computer technology. Preferred candidates should be confident in their ability to meet goals and take ownership of recruiting and supporting market research projects. Market research, telephone (fundraising), and customer service experience preferred.

 

WHAT YOU WILL DO

  • Complete outbound phone calls to screen qualified participants for market research projects.
  • Follow-up with participants to ensure project completion.
  • Provide inbound phone and email technical support.
  • Perform update of participant accounts using provided software tools.
  • Provide project specific information to prospects via email and phone.
  • Meet daily, weekly, and monthly goals for project fulfillment.

 

WHO YOU ARE

  • Experience with phone communication.
  • Experience with general and technical customer support.
  • Proficiency with Internet related applications such as email clients, Web Browsers.
  • Excellent written and verbal communication, interpersonal and organizational skills.
  • Experience working with database management.
  • Call center experience.
  • Communication with written and verbal correspondence in Spanish is desired but not required.

 

HOW TO APPLY

If the above description gets you excited then dust off your resume and send it to careers@discuss.io. We review every single submission and follow up with qualified candidates.