In the recent webcast, “Rethinking the Agile Manifesto for Research – And How to Put Experience…
But first…what is market research? Market Research (MRX) refers to the process of gathering intelligence about…
I couldn’t be more excited to give a brief introduction of some great new capabilities that…
Even when the end of the year isn’t fast approaching, it’s easy to feel like time…
What do a product manager at a global entertainment company, a small customer experience team at…
Bias isn’t always conscious. Try as you might to fight against personal predispositions, bias can still…
One of the most-loved, and most-copied, features in our platform is our Backroom Chat. The ability…
Research techniques for Online Ethnography A method originating in anthropology, ethnography combines observational and interviewing techniques…
The goal of interviewing users is to learn about everything that might influence how the users…